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247 Home Rescue: Home Emergency Plan reviews

Name: Home Emergency Plan
Rating: 2.4 (43 reviews)

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1.64

Based on 43 reviews, last reviewed 2nd Dec 2025

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

28%

3 star

2 star

63%

Latest highest rating:

4

Excellent Friendly customer service and professional. Would highly recommend. A+ Reviewed on: 13th January 2022

Latest lowest rating:

1

Rubbish company. Rubbish company. They tried to claim i needed work doing, when it didn't. Coincidentally the 'extra' work was not covered and I needed to pay before a... Read more Reviewed on: 2nd December 2025

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About this product

Looking for 247 Home Rescue home emergency reviews? Read below to see what our community is saying about 247 Home Rescue and see what insight people like you can offer on whether this might be the right product for you! Already used 247 Home Rescue? Please share your own review of their services and help others! Please note, this product is a service agreement and not an insurance policy.

247 Home Rescue Home Emergency Plan reviews (43)

Review of the 247 Home Rescue, Home Emergency Plan:

This company is a complete rip off!

This company is a complete rip off! I took out boiler insurance with them and during my annual boiler service they told me if my boiler broke down they would not be able to get parts for it so I should buy a new boiler. They scaremonger you into believing your boiler will break down during winter and they won't be able to fix it. I started the process of getting a new boiler and paid them a deposit. I then did some research and realised they were charging a lot more than other company's for a new boiler and the new boiler insurance was a 10 year direct debit which they did not tell me about. They also did not tell me that I was entitled to a £250 discount as I had a policy with them. I cancelled the new boiler but the company did not give me back my £700 deposit. I phoned them several times and they said the refund had been processed and it was my bank that was keeping the funds from me. It was all lies, no refund was processed so I opened a dispute with my bank and got my money back. All the people that work for this company are in on the scam and are just trying to sell products. Don't waste your money go with another company! Reviewed on: 30th September 2024

Perfect

So good I loved it, it was the most amazing experience of my little dim witted life. Reviewed on: 13th May 2017

very good

fab customer service from these guys, would use again for sure Reviewed on: 8th February 2017

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