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Chorley Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.9 (277 reviews)

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4.90

Based on 277 reviews, last reviewed 14th Jan 2026

42% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Personalise service with excellent communication My application was a bit ore complicated than the standard but my Mortgage Advisor (Devon Park) demonstrated tenacity, perseverance and a real can do ... Read more Reviewed on: 14th January 2026

Latest lowest rating:

1

WE had a mortgage refused due to our workshops been... WE had a mortgage refused due to our workshops been to close to our house. Reviewed on: 5th March 2025

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About this product

Chorley Building Society offer mortgages to new and existing members.

Whether you’re moving home, buying to let, remortgaging or purchasing your first property, Chorley Building Society have a range of products to choose from.

Chorley Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Chorley Building Society before, you can also leave a review and share your experience.

Chorley Building Society Mortgages reviews (277)

Review of the Chorley Building Society, Mortgages:

Excellent personal service

Excellent personal service and product choice Reviewed on: 27th February 2023

Excellent Retirement Mortgage Provider

Chorley BS provided a mortgage for us when there were very few specialist mortgages of this type available. They provide a valuable service for people over 65 years old. Reviewed on: 5th March 2025

Chorley building society - a personal touch

Chorley building society are extremely helpful and provide wonderful customer service. This is a building society that truly cares about their customers. They have always treated us as people and not just a number. The personal touch puts them above all other providers. Reviewed on: 5th March 2025

Excellent mortgage provider

Chorley provided an excellent mortgage for us in a timely manner Reviewed on: 5th March 2025

Extremely knowledgeable and professional staff who a...

Extremely knowledgeable and professional staff who are friendly and patient. Our experience with the Chorley has been excellent for the last 9 years. Reviewed on: 5th March 2025

CBS are extremely helpful and deliver excellent serv...

CBS are extremely helpful and deliver excellent service. No problems at all Reviewed on: 5th March 2025

New to take out a mortgage with Chorley moving from...

New to take out a mortgage with Chorley moving from a high street provider. Not disappointed Reviewed on: 5th March 2025

Amazing customer service

Chorley have been great from start to finish arranging the mortgage. We needed to complete just before Christmas and Chorley did everything they could to help make it happen. Customer service was amazing and very helpful. Definitely recommend them. Reviewed on: 5th March 2025

Efficient and excellent service from this company

Efficient and excellent service from this company who will always go the extra mile for the customer. Louise was most helpful in determining the most suitable product for my circumstances. Reviewed on: 5th March 2025

I’ve had a wonderful experience with this bank.

I’ve had a wonderful experience with this bank. The customer service is consistently excellent, with friendly staff always ready to assist. They offer a wide range of services that make banking convenient, and the online app is user-friendly and efficient. It’s clear they prioritize customer satisfaction, and I truly appreciate their commitment to providing seamless and reliable banking solutions Reviewed on: 5th March 2025

Been with Chorley for many years for our mortgage al...

Been with Chorley for many years for our mortgage always get good rates and all staff you speak to are so helpful and friendly always kept up to date with any changes Reviewed on: 5th March 2025

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