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Chorley Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.9 (278 reviews)

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4.91

Based on 278 reviews, last reviewed 16th Jan 2026

33% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Five Star Service. I am delighted with Chorley’s service. Mark Rothwell is an outstanding mortgage advisor, he took the time to make sure I understood the options availa... Read more Reviewed on: 16th January 2026

Latest lowest rating:

1

WE had a mortgage refused due to our workshops been... WE had a mortgage refused due to our workshops been to close to our house. Reviewed on: 5th March 2025

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About this product

Chorley Building Society offer mortgages to new and existing members.

Whether you’re moving home, buying to let, remortgaging or purchasing your first property, Chorley Building Society have a range of products to choose from.

Chorley Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Chorley Building Society before, you can also leave a review and share your experience.

Chorley Building Society Mortgages reviews (278)

Review of the Chorley Building Society, Mortgages:

Excellent customer service by knowledgeable staff

Excellent customer service by knowledgeable staff Reviewed on: 5th March 2025

Early Assessment Appears Satisfactory

Only just opened a Chorley mortgage this month, so a little too early to fully assess. Appear professional and friendly so far though. Time will be the true indicator. Reviewed on: 5th March 2025

Very high interest rate mortgage

Very high interest rate mortgage Reviewed on: 5th March 2025

Excellent customer service.

It has been a really easy process porting my mortgage. Candice was excellent and very efficient the whole way through. Excellent customer service. Reviewed on: 4th March 2025

Well done The Chorley..........

I received expert help and advice from start to finsh which turned what for many, can be a complicated and nerve-racking experience into a comfortably manageable process. Not quite a walk in the park but almost. Well done The Chorley. Reviewed on: 27th February 2025

Chorley Building Society Mortgage

I found Louise very helpful, patient and knowledgeable, she brought my attention to something that I had not considered, which was actually quite important. I have now got sufficient background information to discuss with my wife and base our decision making on.. Louise is brilliant! Thank you. Reviewed on: 26th February 2025

Excellent!

Responsive with any queries and assisted in completing paperwork making the process much less stressful. Emails were replied to quickly. Worth every penny! Reviewed on: 25th February 2025

Without doubt Chorley's decision to approve an exten...

Without doubt Chorley's decision to approve an extension of 3 years to our major mortgage, enabled us to prepare for the opportunity to resolve the major flooding problems of October 2023, thus enabling the desired sale of our house in 2027/28. Our Stress levels dropped significantly. Thank You. Roger & Margaret Roseboom Reviewed on: 13th February 2025

Fantastic local service with a personal touch and so...

Fantastic local service with a personal touch and someone at the end of a phone Reviewed on: 7th February 2025

A more personal experience!

I was recommended to Chorley Building Society by Louise who put me in contact with Candice. She went above and beyond to find a suitable mortgage . Always at the end of a phone call or email to assist with any questions and kept me informed of the process throughout . Reviewed on: 4th December 2024

Fantastic!

We have had the best experience we could have possibly asked for in obtaining our new mortgage through Chorley Building Society - a special thanks goes to Lee Ellison for being a wonderful underwriter. Reviewed on: 22nd November 2024

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