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Chorley Building Society: Savings reviews

Name: Savings
Rating: 4.82 (1540 reviews)

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4.85

Based on 1,540 reviews, last reviewed 5th Feb 2026

73% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

86%

12%

Latest highest rating:

5

The whole experience was a positive one. The whole experience was a positive one.Julie was so helpful and professional and clearly knew what I required.She made the whole process effortless. Reviewed on: 5th February 2026

Latest lowest rating:

1

It feels like personal service I opened two accounts, one an ISA and the other not. I made a deposit to the wrong account. They telephoned me to establish my needs and made the appr... Read more Reviewed on: 5th March 2025

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About this product

Chorley and District Building Society savings reviews can help you to find out more about life at Chorley and District Building Society. How easy is it to contact Chorley and District Building Society? And how friendly are they? Our Chorley and District Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Chorley Building Society Savings reviews (1540)

Review of the Chorley Building Society, Savings:

All round money manager

We had our mortgage with Chorley Building Society from beginning to end, I also have an ISA. Extremely easy to deal with and feels like your dealt with on a personal level rather than a conveyor belt. Reviewed on: 5th March 2025

The whole experience was a positive one.

The whole experience was a positive one.Julie was so helpful and professional and clearly knew what I required.She made the whole process effortless. Reviewed on: 5th February 2026

Happy saver

Good advice. Helped me by providing the information which allowed me to make decisions about my savings. Polite friendly and professional. Reviewed on: 3rd February 2026

Excellent service

Excellent service and advice. Account change for higher interest on advice. Reviewed on: 3rd February 2026

Setting up a transfer

Clear information provided and step by step support to create an on line account and set up a transfer Reviewed on: 31st January 2026

Phoned for help with new online account set up and g...

Phoned for help with new online account set up and got excellent easy to follow advice provided by an extremely well spoken helpful lady. Reviewed on: 30th January 2026

Kind, patient and very knowledgeable customer service

Last week I set up a Chorley Building Society regular monthly savings account. But somehow I got myself in a pickle earlier today trying to access it via the Chorley Online Portal. I phoned up and was taken through everything by a very patient, and kind, but most importantly a very knowledgeable person by the name of Julie. I received excellent customer service from Julie and I'm now very much online with Chorley and able to view my savings via the online portal. I am very grateful for the patient customer service I received and that it was from someone who clearly understands the online system AND customer service Reviewed on: 26th January 2026

Good old fashioned personal service

Easy to talk to the staff, lovely office, handy in town, much better than online. Reviewed on: 23rd January 2026

Staff always helpful and knowledgeable.

Staff always helpful and knowledgeable. Has a family feel to it,the staff recognise you and others in the family Reviewed on: 21st January 2026

Good phone customer service

Online information and paperwork in the post was unhelpful but good customer service on the phone helped me access my savings account and request a transfer of my funds. Amanda was very helpful and took multiple calls until my issue was resolved. Reviewed on: 20th January 2026

I love dealing with the Chorley, the staff are so fr...

I love dealing with the Chorley, the staff are so friendly , helpful. You just don't get this service any longer... it's the best... thank you Reviewed on: 20th January 2026

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