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Chorley Building Society: Savings reviews

View other Chorley Building Society products
4.85
Based on 1,527 reviews, last reviewed 8th Dec 2025
30% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
12%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Top notch service. Excellent customer service when opening a new savings account. The member of staff we dealt with gave very clear information and was super efficient i... Read more Reviewed on: 8th December 2025
Richmond Lass's avatar
Richmond Lass

Latest lowest rating:

1

It feels like personal service I opened two accounts, one an ISA and the other not. I made a deposit to the wrong account. They telephoned me to establish my needs and made the appr... Read more Reviewed on: 5th March 2025
Ron Mallinson's avatar
Ron Mallinson
Visit provider site Read all reviews See your review

About this product

Chorley and District Building Society savings reviews can help you to find out more about life at Chorley and District Building Society. How easy is it to contact Chorley and District Building Society? And how friendly are they? Our Chorley and District Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Chorley Building Society Savings reviews (1527)

Review of the Chorley Building Society, Savings:

avoid at all costs! Stole my children's money!

1
Extremely poor customer service, and when you update information, they create hassle and make excuses to take your money Reviewed on: 19th March 2016
Piper Rose Jackson-Williams's avatar
Piper Rose Jackson-Williams

In branch service review

5
The Staff at the Layland branch are always extremely helpful and nice our applications for easy access cash ISA were dealt with at head office. They were processed efficiently, quickly and with no fuss, Thank you!. Reviewed on: 10th May 2025

In branch service review

5
The Fact you still have "Face to face" dealing with your customers is excellent. Online is not the same. Your colleagues are kind professional and helpful. Reviewed on: 10th May 2025

Warm friendly and helpful welcome

5
Greeted on both visits to set up a new Savings Account by very friendly and helpful members of the Staff at the Key House office. Easily able to achieve what I set out to do. Reviewed on: 25th April 2025
David G's avatar
David G

It is a traditional building society, with approacha...

5
It is a traditional building society, with approachable and easy accessible staff. Office within the local area with parking facilities. If there is a query then they will phone up and talk to you in person. Reviewed on: 12th April 2025
Marie C's avatar
Marie C

Customer service at its finest.

5
Having struggled to login online I contacted your office and spoke with Tracey. What a credit to your company she is. Very helpful, super professional and knowledgeable. Unfortunately as I couldn’t find my account number I had to go to the branch. The staff there, namely Tracey, Morgan and George were brilliant. They couldn’t have been better and definitely gave a five star service and I will be recommending CBS in the future. Reviewed on: 31st March 2025
Steven 's avatar
Steven

Prompt service and very helpful.

5
Prompt service and very helpful. Good interest rates, easy access. Walk-in branch helps a lot Reviewed on: 29th March 2025
Kenny Brooks 's avatar
Kenny Brooks

Opened online savings account with no problems

4
Opened online savings account with no problems Reviewed on: 25th March 2025
Ed's avatar
Ed

They are very helpfull and polite.

5
They are very helpfull and polite. Nothing is to much trouble for them to help and give advice. Reviewed on: 25th March 2025
Mr Raymond Cookson's avatar
Mr Raymond Cookson

Terrific

5
Everything so far is smooth and straight forward, easy to understand language is always given too. It’s a really good building society from my experience so far. Reviewed on: 22nd March 2025
SH's avatar
SH

In branch service review

5
Good interest rates and helpful staff. Reviewed on: 21st March 2025

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