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Chorley Building Society: Savings reviews

Name: Savings
Rating: 4.86 (1646 reviews)

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4.86

Based on 1,646 reviews, last reviewed 9th Mar 2026

627% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

86%

12%

Latest highest rating:

5

Polite and friendly staff Everyone in the branch is exceptionally helpful and polite. Reviewed on: 9th March 2026

Latest lowest rating:

1

It feels like personal service I opened two accounts, one an ISA and the other not. I made a deposit to the wrong account. They telephoned me to establish my needs and made the appr... Read more Reviewed on: 5th March 2025

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About this product

Chorley and District Building Society savings reviews can help you to find out more about life at Chorley and District Building Society. How easy is it to contact Chorley and District Building Society? And how friendly are they? Our Chorley and District Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Chorley Building Society Savings reviews (1646)

Review of the Chorley Building Society, Savings:

Signed up for online

Decided to sign up to online with the Chorley because of lock down. It was very straight forward and easy to understand considering doing online banking is new to me. I was sent an ID number through the post and went into my Chorley accounts but I couldn’t see a log out notice which the letter accompanying my ID number said to do but it would log me out after 5 minutes automatically if I wasn’t using the inline service. I found this to be a long time to wait and would have thought probably a couple of minutes would have been enough wait. I rang the next day and spoke to a lovely lady Called Joyce Haywood who was working from home because of the Covid-19 pandemic situation, she was very helpful and asked if there was a menu option which there was so I clicked on it and low and behold was the option to log off. So I feel much happier now that I can log straight out. Thanks for your help Joyce. Reviewed on: 5th June 2020

Chorley Building Society - Review

I find the staff at my local Chorley Building Society very helpful. There is a nice atmosphere when entering the bank and there are no long queues waiting to be served. My local branch offer, what I feel, is a very personal service. Most banks nowadays have very few cashiers to hand; the staff tend to be walking round helping customers, so there is no privacy. Chorley Building Society caters for all needs; the interest rates are very competitive and I like the idea that I have a pass book instead of a plastic debit card. As I said, the staff are extremely helpful, patient and kind. Reviewed on: 28th February 2023

World Class Service!

The Chorley Building Society are excellent in all respects. The staff are friendly, polite and knowledgeable. The society, unlike many others are quick to adjust interest rates for savers in line with the Bank of England base rate. A first class society in all respects. Reviewed on: 28th February 2023

Excellent Service Provider

When my bank let me down on savings investments, I turned to the Chorley Building Society for help. They provided me with a range of savings accounts to choose from. Both my wife and I opened accounts that suited our needs and have been with Chorley Building Society ever since (Over ten years). Reviewed on: 28th February 2023

A great LOCAL building Society.

Excellent staff, Good rates of interest, Keeps savers updated on Interest rates. Reviewed on: 28th February 2023

Savings accounts

Very good advice given. Friendly knowledgeable staff. A pleasure to deal with. Reviewed on: 28th February 2023

Customer Satisfavction

When I last visited Chorley Building Society I was very impressed with the cashier who dealt with me. She explained a lot ab out savings accounts and without any pressure on me told me about an account which would give me a better interest. The cashier was very knowledgable and extremely helpful. Reviewed on: 28th February 2023

Knowledgeable helpful efficient and quick

I needed to open a bank account for my Dads pension to go in as he had had a stroke and was hospitalised he couldn’t open one himself He didn’t have a driving licence or passport as his wife who had dementia had destroyed them so he couldn’t leave her - I had applied for power of attorney but it hadn’t come through I went to every national bank and building society in Chorley to be told they couldn’t help Santander pointed me to Chorley Building Society who listened to my problem advised me in a language I understood not banking language and together we opened an account for my Dad I was so relieved I had help. When Dad died in Feb 2020 they once again guided me through paying for the funeral and his outstanding care contributions and what I needed to do next step by step to close the account - I can truly say Chorley Building Society staff were fantastic in what was an awful period in my life. Thank you Reviewed on: 28th February 2023

Easy swap

Had an accout which was giving a low interest. Went into the branch asked a few questions and was able to set up a new higher interest account within minutes. Reviewed on: 28th February 2023

Simple, straightforward savings.

I use the counter service, which is businesslike friendly and quick. I am known by name Which is very reassuring. Reviewed on: 28th February 2023

Fantastic customer service

Customer services staff were very helpful and nothing was too much trouble! Reviewed on: 28th February 2023

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