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Monument: Savings reviews

Name: Savings
Rating: 4.93 (949 reviews)

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4.93

Based on 949 reviews, last reviewed 5th Feb 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Amazing customer service! Amazing customer service! Never had a problem with them. Also easy to use app! Reviewed on: 5th February 2026

Latest lowest rating:

2

not good Not complete expectations. There shiuld be real time expenation. Reviewed on: 29th March 2025

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About this product

Monument clients can save between £25,000 and £2m.

Accounts include Easy Access, Limited Access Saver, Fixed Term Deposits, Notice Accounts, and an Easy Access Cash ISA. Monument savings accounts can be opened and managed through the mobile app. The UK-based team is available via in-app live chat, call, video, or email.

Monument savings reviews help you find out what it’s really like to be a client. If you’ve used Monument before, you can also leave a review and share your experience.

Awards

Best savings provider 2025

Awarded to the savings account provider rated highest in UK customer reviews.

Monument Savings reviews (949)

Review of the Monument, Savings:

Good competitive rates, good customer service

Good competitive rates, good customer service Reviewed on: 12th April 2025

Joined Monument in 2024 Great app.

Joined Monument in 2024, and so far a really positive experience with an excellent app to manage my accounts. Reviewed on: 12th April 2025

a straightforward service with no problems!

a straightforward service with no problems! Reviewed on: 12th April 2025

Their banking app is excellent & very intuitive.

Their banking app is excellent & very intuitive. This aligned with excellent savings rates adds up to a very good bank. Reviewed on: 12th April 2025

Excellent bank with great rates for savings

Excellent bank with great rates for savings Reviewed on: 12th April 2025

The customer services is great!

The customer services is great! When I want to change my linked account due to some personal matter, they act as professional and response fast on completion Reviewed on: 12th April 2025

Expect the best and you won't be disappointed

I came to Monument with no expectations, just the usual bank and too good to be true. I'm now recommending them to anyone I speak to, they surpass all expectations and everything they say is true. Couldn't fault them. Reviewed on: 12th April 2025

Excellent rates and customer service

Excellent rates and customer service Reviewed on: 12th April 2025

Excellent savings provider.

Excellent savings provider. Easy access to your account at all times. Monument always keep you up to date with new saving opportunities & their Interest rates always very competitive. Reviewed on: 12th April 2025

..Everything you want from a bank.

I’m very happy with Monument & have recommended them to friends & family. Fast transactions & good rate of interest. Easy, fuss free set up. Everything I want from a bank. Reviewed on: 12th April 2025

A range of accounts with competitive interest rates

One of the best banking apps makes account access really quick and simple. Good rates of interest and an increasingly competitive range of accounts are now on offer. Reviewed on: 12th April 2025

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