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Monument: Savings reviews

Name: Savings
Rating: 4.93 (949 reviews)

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4.93

Based on 949 reviews, last reviewed 5th Feb 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Amazing customer service! Amazing customer service! Never had a problem with them. Also easy to use app! Reviewed on: 5th February 2026

Latest lowest rating:

2

not good Not complete expectations. There shiuld be real time expenation. Reviewed on: 29th March 2025

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About this product

Monument clients can save between £25,000 and £2m.

Accounts include Easy Access, Limited Access Saver, Fixed Term Deposits, Notice Accounts, and an Easy Access Cash ISA. Monument savings accounts can be opened and managed through the mobile app. The UK-based team is available via in-app live chat, call, video, or email.

Monument savings reviews help you find out what it’s really like to be a client. If you’ve used Monument before, you can also leave a review and share your experience.

Awards

Best savings provider 2025

Awarded to the savings account provider rated highest in UK customer reviews.

Monument Savings reviews (949)

Review of the Monument, Savings:

Fantastic app

The app is so easy to use. I have recommended Monument to all my friends and family Reviewed on: 19th April 2025

Really good app , clear easy to understand.

Really good app , clear easy to understand. I especially like the clear interest displayed, Reviewed on: 12th April 2025

My Monument Savings Account

Since opening my savings account with Monument I have found the app really easy to use and if I have a query they deal with it immediately on the phone. Very impressed with Monument and their rates are very good too. Reviewed on: 12th April 2025

Easy access to my account and set up

Easy access to my account and set up Reviewed on: 12th April 2025

Monument bank review

Easy to navigate around the app interest rates very competitive easy to get a response when required Reviewed on: 12th April 2025

Very good savings rates compared to other banks.

Very good savings rates compared to other banks. The app is really easy to use & navigate & very reliable as well. Reviewed on: 12th April 2025

I have found investing with them easy through their...

I have found investing with them easy through their app offering excellent rates and advice I would recommend them Reviewed on: 12th April 2025

Happy with behavior and professional service.

Happy with behavior and professional service. Very comfortable to deal with tem. Always very helpful. I am strongly recommended Thank you Reviewed on: 12th April 2025

Sound and safe investment bank

Having recently retired and down sized I wanted to find somewhere to put my money that could give me a sound interest rate and with an easy accessible app to set it up. Monument has provided this and more especially now in our chaotic world where finances are being completely disrupted! I feel confident with Monument and if I have any queries their customer service responds straight away. Couldn't recommend them more highly. Reviewed on: 12th April 2025

Always clear update to customers on their savings pr...

Always clear update to customers on their savings progress. Great immediate updates on deposits s as md withdrawals. Updates on any offers. Communication with customer at all times is key which Minument provide well . Reviewed on: 12th April 2025

Excellent throughout.

Excellent throughout. Highly recommended. No wait times and really friendly customer service Reviewed on: 12th April 2025

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