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Monument: Savings reviews

Name: Savings
Rating: 4.94 (949 reviews)

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4.94

Based on 949 reviews, last reviewed 5th Feb 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Amazing customer service! Amazing customer service! Never had a problem with them. Also easy to use app! Reviewed on: 5th February 2026

Latest lowest rating:

2

not good Not complete expectations. There shiuld be real time expenation. Reviewed on: 29th March 2025

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About this product

Monument clients can save between £25,000 and £2m.

Accounts include Easy Access, Limited Access Saver, Fixed Term Deposits, Notice Accounts, and an Easy Access Cash ISA. Monument savings accounts can be opened and managed through the mobile app. The UK-based team is available via in-app live chat, call, video, or email.

Monument savings reviews help you find out what it’s really like to be a client. If you’ve used Monument before, you can also leave a review and share your experience.

Awards

Best savings provider 2025

Awarded to the savings account provider rated highest in UK customer reviews.

Monument Savings reviews (949)

Review of the Monument, Savings:

Good competitive rates, good customer service

Good competitive rates, good customer service Reviewed on: 12th April 2025

Great app

Great app easy to use Great customer services good rates would recommend. Reviewed on: 12th April 2025

Monument is like old solid reliable friend.

Monument is like old solid reliable friend. Reviewed on: 12th April 2025

Application to open the account was easy to follow...

Application to open the account was easy to follow , no fuss, good rates , customer friendly, kept updated with account information. A good reliable transparent company Reviewed on: 12th April 2025

This bank is brilliant.

I like the app ,it is easy to understand and I get a good interest rate on my money. Reviewed on: 12th April 2025

Excellent.

Excellent. If I have had any questions. Your staff are very helpful. Products are great Reviewed on: 12th April 2025

Excellent savings account

From the start everything has been very simple and easy to use. Only opened the account in November and can see the rewards already plus you can see your interest accrued daily. Reviewed on: 12th April 2025

Monumental

Organisation with excellent rates for wealth growth that offers an effective and efficient service Reviewed on: 12th April 2025

Would highly recommend this bank

So easy to open an account online , no stress whatsoever , banking app easy to use as this can be difficult for the older person sometimes , can deposit / transfer money easy enough , good informative information given regularly via email , would certainly recommend this bank to anyone. haven’t had any trouble whatsoever , can highly recommend Reviewed on: 12th April 2025

Simple setup and transfer process -how banks should be

Simple setup and transfer process - all done online quickly and efficiently. Reviewed on: 12th April 2025

Great rate of interest

Great rate of interest on 90-day access account. Extremely pleased with my first year being a Monument customer. Reviewed on: 12th April 2025

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Easy Access Cash ISA
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