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Monument: Savings reviews

Name: Savings
Rating: 4.95 (1226 reviews)

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4.95

Based on 1,226 reviews, last reviewed 4th Mar 2026

27100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

It is so straightforward and easy to manage. It is so straightforward and easy to manage. I’ve only had one query and that was dealt with quickly and in a friendly professional manner. Reviewed on: 4th March 2026

Latest lowest rating:

2

not good Not complete expectations. There shiuld be real time expenation. Reviewed on: 29th March 2025

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About this product

Monument clients can save between £25,000 and £2m.

Accounts include Easy Access, Limited Access Saver, Fixed Term Deposits, Notice Accounts, and an Easy Access Cash ISA. Monument savings accounts can be opened and managed through the mobile app. The UK-based team is available via in-app live chat, call, video, or email.

Monument savings reviews help you find out what it’s really like to be a client. If you’ve used Monument before, you can also leave a review and share your experience.

Awards

Best savings provider 2025

Awarded to the savings account provider rated highest in UK customer reviews.

Monument Savings reviews (1226)

Review of the Monument, Savings:

Fantastic app

The app is so easy to use. I have recommended Monument to all my friends and family Reviewed on: 19th April 2025

Easy app simple operations explained to suit all ages

Easy app simple operations explained to suit all ages Reviewed on: 13th April 2025

Excellent banking App.

This bank makes dealing with them very straight forward. A really good App on my smart phone tells me all I need. It is also very easy to navigate unlike some others. Savings rates are very good and highly competitive. All round a great experience. Reviewed on: 13th April 2025

Excellent Customer Services

The website is very good, easy to navigate. Customer service is excellent with timely communication via text and email about new products, revised interest rates and support for investments. The interest rates on savings are very competitive. Reviewed on: 13th April 2025

Was able to open an account very easily

Was able to open an account very easily Reviewed on: 13th April 2025

I find Monument fast to react to questions / emails,...

I find Monument fast to react to questions / emails, friendly and very efficient. The interest rates are leading edge providing good returns. Reviewed on: 13th April 2025

good service given .

good service given Reviewed on: 13th April 2025

Absolutely Monumental!

Great customer service and even better interest rates. Reviewed on: 13th April 2025

App so easy to use, including updates.

App so easy to use, including updates Reviewed on: 13th April 2025

Very easy and clear app, super fast money transfers...

Very easy and clear app, super fast money transfers and text update make Monument a pleasure to deal with. Good interest rates too. Reviewed on: 13th April 2025

Excellent service

Used monument for a few years now great offers on savings and ISA for my money the app is great to use and understand would definitely recommend to friends and family looking to put there money . Reviewed on: 13th April 2025

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