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Monument: Savings reviews

Name: Savings
Rating: 4.95 (1325 reviews)

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4.95

Based on 1,325 reviews, last reviewed 6th Mar 2026

36800% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

A great platform, very easy to use with good custome... A great platform, very easy to use with good customer service. Very happy so far Reviewed on: 6th March 2026

Latest lowest rating:

2

not good Not complete expectations. There shiuld be real time expenation. Reviewed on: 29th March 2025

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About this product

Monument clients can save between £25,000 and £2m.

Accounts include Easy Access, Limited Access Saver, Fixed Term Deposits, Notice Accounts, and an Easy Access Cash ISA. Monument savings accounts can be opened and managed through the mobile app. The UK-based team is available via in-app live chat, call, video, or email.

Monument savings reviews help you find out what it’s really like to be a client. If you’ve used Monument before, you can also leave a review and share your experience.

Awards

Best savings provider 2025

Awarded to the savings account provider rated highest in UK customer reviews.

Monument Savings reviews (1325)

Review of the Monument, Savings:

Good competitive rates, good customer service

Good competitive rates, good customer service Reviewed on: 12th April 2025

When I left school.

When I left school and started working you had no other choice but do your banking on the high street. That all changed with the advent of internet banking which offered more versatility and freedom. Then even a better thing happened! Monument arrived on the scene and changed the status quo. Offering far more than the mediocre interest rates that are normally on offer. Unlike branches with their limited opening times, Monument offer 24/7 customer support with a very robust security system in place offering peace of mind coupled to a user friendly interface. Don’t become complacent! You work hard for your money it’s only right you make money work hard for you. I’ve finally found a safe forever home for my hard earned cash knowing it’s earning a great return. It’s a bank that never sits still. Always working, striving and expanding to obtain the best deals and rates available on the market for their customers so their customers don’t have to. Oh and just incase your wondering. Yes they do offer great rates on ISA’s. It’s a win win, as you're not only earning great interest rates but keeping it all free of tax. Reviewed on: 12th April 2025

excellent service, highly recom...

I used Monument 2x, excellent service, highly recommended. Reviewed on: 12th April 2025

Easy to use app, straight forward banking with compe...

Easy to use app, straight forward banking with competitive interest. Cannot fault them. Reviewed on: 12th April 2025

Simple to set up an account.

Simple to set up an account. Straightforward process. Intuitive website. Good rates. I would recommend Monument Reviewed on: 12th April 2025

Fabulous Bank

Great app, easy to use, great service on the phone, no long waiting times and competitive savings rates. Reviewed on: 12th April 2025

Easy Access App

Really pleased with the accessibility and functionality of the app. Reviewed on: 12th April 2025

Great app, competitive rates.

Great app, competitive rates. Easy to use Reviewed on: 12th April 2025

5 Star rating every time

Excellent app very easy to use even for us oldies. Would definitely give Monument 5 star rating. Reviewed on: 12th April 2025

Monument. What you need from a bank.

This year was the first time I saved with Monument Savings and I cannot commend them enough. Excellent communication, very person centred and safe and secure banking. I will continue to use monument savings without doubt. Great bank! Reviewed on: 12th April 2025

Very easy to set up up to date information

Very easy to set up up to date information Reviewed on: 12th April 2025

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