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Monument: Savings reviews

Name: Savings
Rating: 4.92 (949 reviews)

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4.94

Based on 949 reviews, last reviewed 5th Feb 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Amazing customer service! Amazing customer service! Never had a problem with them. Also easy to use app! Reviewed on: 5th February 2026

Latest lowest rating:

2

not good Not complete expectations. There shiuld be real time expenation. Reviewed on: 29th March 2025

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About this product

Monument clients can save between £25,000 and £2m.

Accounts include Easy Access, Limited Access Saver, Fixed Term Deposits, Notice Accounts, and an Easy Access Cash ISA. Monument savings accounts can be opened and managed through the mobile app. The UK-based team is available via in-app live chat, call, video, or email.

Monument savings reviews help you find out what it’s really like to be a client. If you’ve used Monument before, you can also leave a review and share your experience.

Awards

What is this award?

Best savings provider 2025

Awarded to the savings account provider rated highest in UK customer reviews.

Monument Savings reviews (949)

Review of the Monument, Savings:

Very good rates and easy to use app

Very good rates for savings accounts, and an app which is very easy to use and does exactly what I would expect it to. Easy to set up, and payments into my account are received almost instantly. Reviewed on: 7th April 2025

Easy banking

Easy to use app, no delays in moving money and competitive interest rate. Reviewed on: 19th April 2025

Simple app to use, reliable service with excellent c...

Simple app to use, reliable service with excellent communication at every transaction. Excellent savings rates. Highly recommended. Reviewed on: 19th April 2025

Very simple and staiggt forward to use.

Very simple and staiggt forward to use. ALSO LIKE THAT YOU GET INTEREST PAID MONTHLY. Reviewed on: 19th April 2025

Just what you want.

Great interest rates and flexible savings. Reviewed on: 19th April 2025

I like the simplicity of the application, it's very...

I like the simplicity of the application, it's very easy to use without chunky mechanics. The customer service is straightforward and concise. Their communication is streamlined without unnecessary "spam" emails. Reviewed on: 19th April 2025

Simply the best!

Very simple and easy to join even for someone who is not very tech savy! Follow up communication is clear and timely. I even like the design of the app icon! Interest rates and products are competitive. Reviewed on: 19th April 2025

Thanks to all at Monument banking.

Always kept me up to date with the latest state of my banking with Monument ~ there at my fingertips! It’s been a good experience with online banking ~ straightforward ~ always. Thanks. Reviewed on: 19th April 2025

Easy to open accounts.great account

Easy to open accounts. Instant access when you need it. Excellent rates. Reviewed on: 19th April 2025

Would totally recommend to family and friends.

Would totally recommend to family and friends. Easy to use and excellent rates for savings. Would definitely recommend as an alternative to premium bonds for example. Reviewed on: 19th April 2025

Monument saving experience

Great savings account with a very competitive interest rate in the market. Glad to be a part of it. Reviewed on: 19th April 2025

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