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Acorn Community Bank: Loans reviews

4.94
Based on 918 reviews, last reviewed 9th Mar 2026
36% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
4%
See only 3 star reviews
1%
2 star
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

This is my 1st time ever getting a loan, passed my d... This is my 1st time ever getting a loan, passed my driving test & needed to buy my 1st car! So I applied & instantly got a response, the whole process... Read more Reviewed on: 7th March 2026
Sophie b's avatar
Sophie b

Latest lowest rating:

1

I do NOT recommend!!! My company’s Credit Union was merged with Acorn Community Bank, and we were assured that everything would remain as smooth and straightforward as befo... Read more Reviewed on: 9th March 2026
Magda M's avatar
Magda M

About this product

Acorn Community Bank offer four personal loan types – a Family Loan, an Acorn Personal Loan, a Loyalty Savers Loan and a Payroll Loan.

The amount you can borrow varies between £200 and £15,000 depending on the loan type.

Acorn Community Bank personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Acorn Community Bank before, you can also leave a review and share your experience.

Acorn Community Bank Loans reviews (918)

Review of the Acorn Community Bank, Loans:

Great loan provider

5
I was given a loan even though I’ve got a not so good credit score I repay my loan weekly from my child benefit and can to up half way through the year,I find it really helps towards a summer holiday and Christmas,I highly recommend this company Reviewed on: 19th May 2025

Happy customer

5
Good customer service, accessible loans with good rates. Reviewed on: 18th March 2024

I have actually recommended this bank to others beca...

5
I have actually recommended this bank to others because these people are like family the way they deal with me when I was in need of financial help Reviewed on: 18th March 2024

*the best* I've been with Swan credit for some years...

5
*the best* I've been with Swan credit for some years now and I wouldn't be with it. Its a great way to save and if you need a loan against you child benefit you can also still save a repay the loan. This has always been a great company to save with and you know your money is in good hands Reviewed on: 18th March 2024

I’ve been using this service for many years.

5
I’ve been using this service for many years. I highly recommend and would recommend it to everyone Reviewed on: 18th March 2024

Really helpful Staff who care about Acorn’s values

5
Really helpful Staff. I was with Acorn when it was OCU and Swan. I’m pleased that employees remain long-term too. It’s a good sign. I’m also glad my investment helps other people avoid loan sharks. Reviewed on: 18th March 2024

Fantastic communication, easy application process wi...

5
Fantastic communication, easy application process with great deposit of loan time, fab choices of savings accounts. Customer service is far by the best that I've ever had from anywhere else Reviewed on: 18th March 2024

Easy to access and use

5
I have been with Acorn, of previous incarnations for years and i am glad they are continuing the previous good accessibility of other unions. Their online facility is particularly easy to use. Reviewed on: 18th March 2024

Very easy to use

5
Never had any problems, easy to apply, fast with commicatiom with letting you know about payments, any problems and here back about applying for loans Reviewed on: 18th March 2024

Outstanding customer service delivering first class...

5
Outstanding customer service delivering first class products to those in need Reviewed on: 18th March 2024

Very helpful

5
Quick and easy to apply for a loan Reviewed on: 18th March 2024