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Acorn Community Bank: Loans reviews

Name: Loans
Rating: 4.94 (918 reviews)

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4.94

Based on 918 reviews, last reviewed 9th Mar 2026

36% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

95%

2 star

Latest highest rating:

5

This is my 1st time ever getting a loan, passed my d... This is my 1st time ever getting a loan, passed my driving test & needed to buy my 1st car! So I applied & instantly got a response, the whole process... Read more Reviewed on: 7th March 2026

Latest lowest rating:

1

I do NOT recommend!!! My company’s Credit Union was merged with Acorn Community Bank, and we were assured that everything would remain as smooth and straightforward as befo... Read more Reviewed on: 9th March 2026

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About this product

Acorn Community Bank offer four personal loan types – a Family Loan, an Acorn Personal Loan, a Loyalty Savers Loan and a Payroll Loan.

The amount you can borrow varies between £200 and £15,000 depending on the loan type.

Acorn Community Bank personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Acorn Community Bank before, you can also leave a review and share your experience.

Acorn Community Bank Loans reviews (918)

Review of the Acorn Community Bank, Loans:

Great loan provider

I was given a loan even though I’ve got a not so good credit score I repay my loan weekly from my child benefit and can to up half way through the year,I find it really helps towards a summer holiday and Christmas,I highly recommend this company Reviewed on: 19th May 2025

Lending and saving

Very easy to lend money and save Reviewed on: 18th March 2024

FABULOUS

easy and helpful. Staff always understand Reviewed on: 18th March 2024

Nothing is never too much trouble.

Nothing is never too much trouble. The staff are very approachable, excellent customer service, via, telephone, email or face to face. Reviewed on: 18th March 2024

I was nervous when joining a community bank as I’d n...

I was nervous when joining a community bank as I’d never used anything like it. I needn’t have been. I love the fact I can squirrel a little money away when I can afford to, and not access it instantly, so there’s no temptation to ‘borrow’ it. I’ve since opened a Christmas saver and a uniform saver too. My experience when using customer service recently was absolutely brilliant, they sorted my problem out very quickly and got my access to my account restored so I could carry on saving. I’d recommend them to anyone. Reviewed on: 18th March 2024

I was able to access my account with no fuss and whe...

I was able to access my account with no fuss and when I requested assistance, the response was promptly Reviewed on: 18th March 2024

Acorn Community Bank have been very helpful for my n...

Acorn Community Bank have been very helpful for my needs of a loan at a good rate of interest & affordable to pay back. From filling out the form to money being put into account is done in quick time. Reviewed on: 18th March 2024

Outstanding client support.

Good day to all. I always get very good support when calling an Acorn team member. It is good to know that despite all the technological improvements, we can find warm and human support over the phone instead of impersonal answering machines. Congratulations once more, and please keep your high customer assistance standards. With regards, Roberto Pereira 075848 95940 Reviewed on: 18th March 2024

Staff are very friendly, helpful and knowledgeable

Staff are very friendly, helpful and knowledgeable Reviewed on: 18th March 2024

I was completely impressed with their professionalis...

I was completely impressed with their professionalism and customer service each time l had an enquiry. Their customer service is second to none and l highly recommend Acorn. Reviewed on: 18th March 2024

No loan sharks or big bonuses for bosses

My main reason for saving with the credit union to provide funds for people who might otherwise go to loan sharks. I like the idea of a non-profit banking organisation which doesn't give massive bonuses to the people who run it. Reviewed on: 18th March 2024

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