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Admiral: Car insurance reviews

Name: Car insurance
Rating: 4.60 (22443 reviews)

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4.60

Based on 22,443 reviews, last reviewed 19th Jul 2026

No new 5 star reviews

in the past 90 days

25% increase in 1 star reviews

in the past 90 days

84%

13%

Latest highest rating:

5

Admiral customer service is outstanding. Admiral customer service is outstanding. Every time I've rung them, whether with a straight forward or complex query, their staff have taken their t... Read more Reviewed on: 19th July 2026

Latest lowest rating:

1

RIP OFF ! Multi Car policyholder , put daughter - previously on policy - back on policy for 1 month (back from travelling) and was charged £220 ! Subsequently... Read more Reviewed on: 10th July 2026

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About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

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Admiral Car insurance reviews (22443)

Insurance

Excellent service, again and again Reviewed on: 13th August 2022

Quality

Friendly staff, easy to access and really good prices , love Admiral Reviewed on: 13th August 2022

Really pleased

Great service, customer service good easy to enquire. Good price very competitive Reviewed on: 13th August 2022

Easy going no hassle

I renewed my car insurance early this year and it was a simple process they managed to beat the price and service from other insurance companies and the staff were kind and helpful Reviewed on: 13th August 2022

Quick, easy and good customer service

It was easy to ensure the car and I have I’ve had no issues since - the customer service is excellent and easy to contact Reviewed on: 13th August 2022

UK call centres, well trained staff. Informative and the cheapest around

I have stayed with admiral due to the competitive pricing of the insurance. At the same time the UK based staff are friendly and knowledgeable. I can get through quickly and get things done even quicker when actioned. The app is very handy for most services too. Reviewed on: 13th August 2022

Problem free

Easy to set up, reasonable pricing. Easy to amend Reviewed on: 13th August 2022

Friendly and understanding

I found I I couldn't quite find what I needed on line, contacting member of staff the perfect option as they were friendly and very understanding and found the policy to suit my needs. Reviewed on: 13th August 2022

Fantastic

Really helpful and cheap for me Reviewed on: 13th August 2022

Efficient, easy to contact, pretty seamless service

I would give a top rating to Admiral save for two things: when I first insured with Admiral years ago their quotes were exceptionally competitive, no longer. Despite many lower quotes I have however remained a loyal Admiral customer - so far -because of their efficient/friendly service plus inertia. The second niggle is that Admiral do not yet offer pay-by-mile insurance. Fixed mileage thresholds in insurance policies is a pretty archaic way of valuing motoring risk plus bad news for drivers that substantially undershoot the thresholds (as occurred to many during Covid and due to the more recent fuel-price inflation). Having said that, few insurers have yet grasped the pay-by-mile opportunity. Reviewed on: 13th August 2022

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