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Admiral: Car insurance reviews

Name: Car insurance
Rating: 4.60 (22443 reviews)

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4.60

Based on 22,443 reviews, last reviewed 19th Jul 2026

No new 5 star reviews

in the past 90 days

25% increase in 1 star reviews

in the past 90 days

84%

13%

Latest highest rating:

5

Admiral customer service is outstanding. Admiral customer service is outstanding. Every time I've rung them, whether with a straight forward or complex query, their staff have taken their t... Read more Reviewed on: 19th July 2026

Latest lowest rating:

1

RIP OFF ! Multi Car policyholder , put daughter - previously on policy - back on policy for 1 month (back from travelling) and was charged £220 ! Subsequently... Read more Reviewed on: 10th July 2026

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About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

Admiral Car insurance reviews (22443)

Review of the Admiral, Car insurance:

Keep coming back to them

Overall Admiral keep offering the best price on the market, good product with a good level of cover. On the occasion you claim they are quick and efficient to handle your claim. The one fly in the ointment is the online/app servicing of your account is poor with continued issues and problems. But overall good product and service. Reviewed on: 24th August 2023

First own car insurance policy, best price

Bit confusing and long-winded, but I had a great advisor who took my needs into account and gave me the time I needed to sort it out. Reviewed on: 18th August 2023

Friendly customer support advisors

Helpful & friendly customer support advisors. No pressure to buy products with this company either. Great for matching other company offers where possible. Reviewed on: 18th August 2023

Admiral keeps in touch.

Up to now experience with Admiral has been excellent I got in touch with them on the phone. They were very understanding and helped to sort out a problem. Gave good advice. I was reassured. Reviewed on: 18th August 2023

Services

Amazing customer service. Overall satisfied. Reviewed on: 18th August 2023

Reasonable

Admiral gave me a much lower cost for our insurance. They’re competitors were a lot higher Reviewed on: 18th August 2023

Great, simple service.

Never had a problem, if ever I have needed any help they have been so helpful and pleasant to talk to. Reviewed on: 18th August 2023

Amazing insurance

Easy to navigate and good insurance prices for a provision driver, good trip section of the app to track your driving Reviewed on: 18th August 2023

Amazing

Admiral have an easy to use website and always available to answer any questions or queries Reviewed on: 18th August 2023

Most reliable

I am so comfortable being insured under admiral for my car insurance. They have always been professional and reliable and I am reassured that I am in safe hands under any circumstance! Reviewed on: 18th August 2023

Admiral team

I am delighted to express my utmost satisfaction and gratitude for the exceptional service I have received from Admiral Car Insurance. Over the past [X] years, my association with Admiral Car Insurance has been nothing short of extraordinary, and I wholeheartedly award them five stars for their unwavering commitment to customer care, personalized attention, and remarkable efficiency. From the very beginning, Admiral Car Insurance displayed a level of compassion and personalization that truly stood out. Their representatives, who were incredibly knowledgeable and warm, made me feel valued as a customer and took the time to understand my unique needs. The experience was not merely transactional; it was a genuine human interaction that left a lasting impression. What truly distinguishes Admiral Car Insurance is their remarkable dedication to providing the best possible coverage at competitive rates. Not only did I find their policies comprehensive and tailored to my requirements, but the affordability aspect was never compromised. Admiral Car Insurance strikes the perfect balance between quality and value, making them a standout choice in the industry. Navigating their website and managing my policy has been an absolute breeze, thanks to Admiral Car Insurance's user-friendly interface. It's evident that they prioritize the convenience of their customers, further emphasizing their commitment to a caring and personal experience. Admiral Car Insurance's claims department has consistently exhibited exceptional efficiency, their team act swiftly, guided me through the process, and alleviated any concerns I had. This level of support is a testament to their caring approach and dedication to their customers' well-being. In summary, I consider my association with Admiral Car Insurance a truly fortunate one. Their commitment to providing an exceptional, caring, and personal experience is unparalleled. They have not only earned my trust but also my heartfelt recommendation. Without a doubt, I award Admiral Car Insurance a full five stars for their outstanding service and genuine concern for their customers' welfare. Reviewed on: 18th August 2023

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