Write a review

Newsletter

Go to business site

Admiral: Car insurance reviews

Name: Car insurance
Rating: 4.59 (22445 reviews)

View other Admiral products

4.59

Based on 22,445 reviews, last reviewed 1st Aug 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

13%

Latest highest rating:

5

Easy to get a quote and set up the policy. Easy to get a quote and set up the policy. Communication was good and the members area was easy to use. Reviewed on: 29th July 2026

Latest lowest rating:

1

account blocked while abroad, renewal impossible. My car is in UK, due for renewal 12 August. I am currently in Abu Dhabi for family reasons and Admiral, despite sending me messages telling me my ins... Read more Reviewed on: 1st August 2026

Visit provider site Read all reviews Write a review

About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

Review Admiral: Car insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

Admiral Car insurance reviews (22445)

Fantastic service when renewing my policy with Gareth!

I spoke to a lovely chap called Gareth in the Renewals team 30/01/2021. They lowered my renewal offer by over £200 and even though I am now still paying £5 a month more than the cheapest quote I got through Compare the Market, I thought Gareth's brilliant service and enthusiasm throughout this process made me decide it was worth the extra £5 a month to stay with them. I also think the Admiral App is brilliant and I did unfortunately have to deal with an accident I had last year and they were extremely helpful then too! This is now my third year with them and I highly recommend! Reviewed on: 30th January 2021

Great Insurance Solutions

This is my second year with Admiral and I am still impressed. They helped me alter my insurance choices. I have had no issues with service Reviewed on: 30th January 2021

Utter disgrace

I've just moved home and my other Insurers (house and van) changed the correspondence address without charge but not Admiral who wanted £25 to change it on the phone / £9.50 online! At least Dick Turpin wore a mask! Reviewed on: 22nd January 2021

Plainly dishonest

Horrible to deal with, standby for over an hour on hold before talking to an unfriendly , pre-programed customer representative. blatantly dishonest policies , no hope on a fair pay out. Really obnoxious staff, whom live to be unhelpful and stop a pay out. Just a total unfriendly, unpleasant company Reviewed on: 6th December 2020

Unfairly increased 20% of insurance after two months of renewal

Very disappointed with the Admiral car insurance and because of their unfair decision, I cancelled my insurance with them. I had multicar insurance from last 2 years, cancelled one a month back as one car was sold. Now suddenly they increased my insurance by 20% on the basis of their unfair decision and also asking for £30 changes fee that I have not asked for. I still have 10 months left on my insurance. Spoke to their customer service team member that was totally useless. Cancelled my insurance immediately as don't want to be with such company and paid £55 for cancellation charges. They are just finding the reasons to get the money back that they refunded to their customer back in April. Reviewed on: 2nd December 2020

Faultless customer service

Faultless customer service - fantastic online and offline! I love the 'My Account' feature which allows you to view your policies online, and make quick changes and download your documents whenever you like. You can also change your payment methods and see offers. When I rang to ask a question about renewal I got an instant pick up and renewed with a £60 discount on the online price through asking just a few questions. Really excellent and helpful service. Reviewed on: 6th November 2020

Very good !

My best choice about Admiral car insurance ! Reviewed on: 29th September 2020

Missold telematics insurance

If I could rate them 0 stars I would. I took out a telematics policy and made sure I had business insurance and a significant number of business miles as I am a community nurse. I clarified this with the advisor on the phone before taking out the policy and they told me this was fine. 3 months down the line I am being penalised on their “telematics policy” for driving and parking away from home too much! When I questioned this with them they tried to tell me that I was meant to this as they told me they would monitor my driving and that just because I took loads of business miles out that they couldn’t predict the future and know I was going to drive around a lot??!! I don’t understand how they can let me take out and pay for loads of business miles on a telematics policy and then penalise me later for it, they should have told me this before I took out the policy!! I have never had any trouble with other companies on a telematics policy and driving around for my job as a community nurse. Poor customer service and missold me insurance!!! Reviewed on: 26th September 2020

Poorly organised

10 months after I switched from admiral they sent me a bill for £50. If that's how efficient they are with their own bills I'm glad I never had to put in a claim Reviewed on: 23rd September 2020

Car Insurance

Was super quick and easy to get a car insurance through themselves with no problems! Reviewed on: 19th September 2020

Do you have a different Admiral product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Car Insurance
from Covea Insurance 2.77 from 15 reviews
Caravan Insurance
from Coast Insurance 4.50 from 63 reviews
Car Insurance
from CIA Insurance 4.06 from 1 reviews

Want to see more from Admiral?

Home insurance
from Admiral 4.74 from 11777 reviews
Personal loan
from Admiral 4.67 from 1398 reviews
Van Insurance
from Admiral 4.63 from 145 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub