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Admiral: Car insurance reviews

Name: Car insurance
Rating: 4.58 (22446 reviews)

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4.58

Based on 22,446 reviews, last reviewed 5th Aug 2026

No new 5 star reviews

in the past 90 days

250% increase in 1 star reviews

in the past 90 days

84%

13%

Latest highest rating:

5

Easy to get a quote and set up the policy. Easy to get a quote and set up the policy. Communication was good and the members area was easy to use. Reviewed on: 29th July 2026

Latest lowest rating:

1

LittleBox score of 20/100, but Admiral could not exp... LittleBox score of 20/100, but Admiral could not explain or verify the data I purchased an Admiral LittleBox policy for my new Tesla Model Y. After o... Read more Reviewed on: 5th August 2026

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About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

Admiral Car insurance reviews (22446)

Review of the Admiral, Car insurance:

Truly customer focused

I’ve been with one other car insurer but always find myself coming back to admiral. I’ve been with the sister companies aswell and all I can say is that they appear to be customer focused. I haven’t yet had to make a claim but I’m sure that the claim experience would match up to the current service I am receiving. What shocked me was when they made a pledge to reimburse everyone £25 - this shows that they are not choosing to profit on the amount of money saved due to COVID. They want to reward their customers for sticking to the guidelines (which clearly showed was being adhered to via the companies outgoings on claims) Reviewed on: 2nd August 2020

Supportive

Admiral have looked after me during these unprecedented times, thank you! Reviewed on: 5th August 2020

Contacting Admiral

Any time I go on the net or call direct - top class service Reviewed on: 5th August 2020

The company that care

Great price, great policy and got £25 back during covid! Great gesture Reviewed on: 5th August 2020

Customer Service

Excellent Customer Service each time I renew my policy. Reviewed on: 5th August 2020

Definitely, no complaints.

Good customer communication and service all round. Reviewed on: 5th August 2020

Great company

Had nothing but positive experiences from using admiral, friendly and helpful staff Reviewed on: 5th August 2020

Great insurance company

Admiral are a great company, offering customers refunds during lockdown is such a good way to attract and keep customers. They are also fantastic when it comes to making a claim or having an accident, very understanding and easy to deal with. Reviewed on: 5th August 2020

Great company!

Great customer service, always willing to answer any queries no matter how big or small. I have been especially impressed with the response to covid 19 and the support they have provided for customers - Mainly financially. Highly recommend. Reviewed on: 5th August 2020

Excellent customer service

When I've had occasion to phone Admiral I've been assisted by friendly and knowledgeable staff. And during this Covid-19 period even got a partial refund on my insurance premium without having to ask or chase them. My daughter-in-law (insures with Admiral too) recently had the misfortune to be involved in a car accident. The member of staff who dealt with her phone call was brilliant. He focused on how she and her children were and was a soothing, supportive voice at such a stressful time. He then went onto discuss the damage to the car and confirm the way forward. Admiral sorted and settled her claim in 7 days unlike the other driver's insurance company who took the best part of a year to pay the excess! Reviewed on: 5th August 2020

Good Service All Round

Good Service All round, multicar discounts definitely help! Reviewed on: 5th August 2020

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