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Admiral: Car insurance reviews

Name: Car insurance
Rating: 4.58 (22446 reviews)

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4.58

Based on 22,446 reviews, last reviewed 5th Aug 2026

No new 5 star reviews

in the past 90 days

250% increase in 1 star reviews

in the past 90 days

84%

13%

Latest highest rating:

5

Easy to get a quote and set up the policy. Easy to get a quote and set up the policy. Communication was good and the members area was easy to use. Reviewed on: 29th July 2026

Latest lowest rating:

1

LittleBox score of 20/100, but Admiral could not exp... LittleBox score of 20/100, but Admiral could not explain or verify the data I purchased an Admiral LittleBox policy for my new Tesla Model Y. After o... Read more Reviewed on: 5th August 2026

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About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

Admiral Car insurance reviews (22446)

Review of the Admiral, Car insurance:

Truly customer focused

I’ve been with one other car insurer but always find myself coming back to admiral. I’ve been with the sister companies aswell and all I can say is that they appear to be customer focused. I haven’t yet had to make a claim but I’m sure that the claim experience would match up to the current service I am receiving. What shocked me was when they made a pledge to reimburse everyone £25 - this shows that they are not choosing to profit on the amount of money saved due to COVID. They want to reward their customers for sticking to the guidelines (which clearly showed was being adhered to via the companies outgoings on claims) Reviewed on: 2nd August 2020

I find it to be the best insurer, for price, and customer service

I was with Liverpool Victoria Insurance for 65 yrs.And thy put my car insurance up From£260.00 Approx £500.00 in the coarse of one year,even though I had about 15 years NO claims. So it is Admiral For me. Reviewed on: 3rd August 2020

Extremely helpful service

Have changed cars and amended policy on occasions and this company have been helpful and accomodating, and you are able to speak to them. A big bonus!! Reviewed on: 3rd August 2020

Awesome

have used in the past and back again helpul staff and quick responses Reviewed on: 3rd August 2020

Best deal

Best deal insurance by price. I never had any issues yet to comment on claims. Reviewed on: 3rd August 2020

Very easy

Easy to apply online and to change your car over. Fast follow up emails plus monthly news letter. Very happy with service provided. Reviewed on: 3rd August 2020

The best in the market!

It’s been my second year with Admiral. And I had been with them about ten year last ago too as a first insurer. On both occasions I experienced smoothness and professionalism with the costumer service. Highly recommended! Reviewed on: 3rd August 2020

Fair price best customer service

Unbeatable price. Perfect customer service. Fast and smooth respond. Reviewed on: 3rd August 2020

Good conpany

No issues with them. Good company and got insurance through comparison website so was cheap Reviewed on: 3rd August 2020

Great to get cash back!

I have found the Admiral web site easy to use and Admiral customer services staff efficient and helpful. I have been disappointed that my quoted premium has gone up for no apparent reason each year, meaning that I have had to negotiate it down again - a tiresome and tedious process. Why can't you just offer me your "best price" without me having to haggle for it?! I have not had to make a claim for ages, so I can't comment on how Admiral deals with those, but I was very impressed when they voluntarily gave me £50 in cash back (for two cars), as a result of the reduced number of claims during COVID lock down. Well done Admiral! That is a rare occurrence in the insurance industry. Reviewed on: 3rd August 2020

Always therewhen you need help clear and helpful

Quick to answer your questions with graet advice Reviewed on: 3rd August 2020

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