Paid advertisement
Smart Money People Logo
Newsletter

Admiral: Car insurance reviews

4.59
Based on 22,448 reviews, last reviewed 14th Aug 2026
29% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
13%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

It was car insurance, I (thankfully) haven't needed... It was car insurance, I (thankfully) haven't needed to claim. The price was good, but insurance is only really tested if you need it to come through! Reviewed on: 14th August 2026
Tim Foster's avatar
Tim Foster

Latest lowest rating:

1

LittleBox score of 20/100, but Admiral could not exp... LittleBox score of 20/100, but Admiral could not explain or verify the data I purchased an Admiral LittleBox policy for my new Tesla Model Y. After o... Read more Reviewed on: 5th August 2026
Hamed Zandian's avatar
Hamed Zandian

About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

Admiral Car insurance reviews (22448)

Review of the Admiral, Car insurance:

Truly customer focused

4
I’ve been with one other car insurer but always find myself coming back to admiral. I’ve been with the sister companies aswell and all I can say is that they appear to be customer focused. I haven’t yet had to make a claim but I’m sure that the claim experience would match up to the current service I am receiving. What shocked me was when they made a pledge to reimburse everyone £25 - this shows that they are not choosing to profit on the amount of money saved due to COVID. They want to reward their customers for sticking to the guidelines (which clearly showed was being adhered to via the companies outgoings on claims) Reviewed on: 2nd August 2020

Efficient

4
I have been an Admiral customers years. They have always provided a great sevice wit me. Whether is over the telephone or online. During COVID-19 they even gave money back to their customers. Which was a really great incentive Reviewed on: 2nd August 2020

Exceptional customer service

5
Even during lock-down staff responded to my queries and were able to resolve my questions. Any changes to my policy over a number of years have been 100% accurate and staff have been exceptionally helpful. Reviewed on: 2nd August 2020

Straightforward to deal with

5
As per usual my premiums ad gone up on my renewal notice. Shopped around and found more competitive rates. Discussed it with admiral and they matched it. They also gave us a refund during lockdown to reflect the decrease in risk. Reviewed on: 2nd August 2020

10/10

5
I've never had any serious issued with Admiral and any minor issued have been dealt with quickly and efficiently after being raised. I have been with Admiral for over 2 years now and have no plans to change in the near future. Reviewed on: 2nd August 2020

Best ever insurance company

5
Extremely much cheaper than some of the top branded names! Would highly recommend to look at insuring your Home or Motor vehicle with Admiral Reviewed on: 2nd August 2020

Competitive prices and great customer service

4
Great prices and the customer service team (whether it’s by phone, web chat or email) are always helpful. Slight issue with scrolling on the website on mobile but is only a minor thing. £25 refund from COVID was a great gesture. This company should be a model for customer service and product delivery! Reviewed on: 2nd August 2020

Top team admiral

5
Good prices, easy to deal with,great service Reviewed on: 2nd August 2020

Quick, easy and simple to arrange

5
Arranged everything via email and a phone call at an agreed time. So easy and hassle free! Reviewed on: 2nd August 2020

Friendly service

5
Every time either myself or a member of my family have had the need to call, we have only had a pleasurable call with our questions answered quickly or better still been given a good deal for our car insurance Reviewed on: 2nd August 2020

Always very helpful

5
Whenever I call for advice or need to make changes the staff are always very friendly and helpful. I changed my car recently and spent time discussing different options for changing my insurance and this was easier than I thought it would be and not too expensive! Reviewed on: 2nd August 2020

Do you have a different Admiral product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Admiral?

  • Home insurance

    from Admiral 4.75 from 11780 reviews
    Admiral
  • Personal loan

    from Admiral 4.67 from 1398 reviews
    Admiral
  • Van insurance

    from Admiral 4.60 from 145 reviews
    Admiral
    View all products