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Admiral: Car insurance reviews

Name: Car insurance
Rating: 4.60 (22437 reviews)

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4.60

Based on 22,437 reviews, last reviewed 29th Jun 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

13%

Latest highest rating:

5

Admiral consistently provide excellent customer serv... Admiral consistently provide excellent customer service and value for money Reviewed on: 29th June 2026

Latest lowest rating:

1

Absolutely disgraceful insurance company! Absolutely disgraceful insurance company! Absolutely zero support! When I asked for help, I wad told to contact the 3rd party insurers. I had to do al... Read more Reviewed on: 16th June 2026

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About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

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Admiral Car insurance reviews (22437)

Great

I used admiral for the last 4 years im very happy with the great price and customer service They ate highly professional and very helpful each time you need them Reviewed on: 2nd August 2020

Brilliant service

Always straight forward adding a car of taken one off my policy Reviewed on: 2nd August 2020

Very happy

Very fairly priced, and incentives to make you want to drive safely such as the medals to lower your premium. Reviewed on: 2nd August 2020

Easy to organise and reasonably priced

Easy to renew and arrange my cover everytime. Reviewed on: 2nd August 2020

Very competitive price, conveniently on line and helpful staff.

I have been with Churchill for several years, with 3 vehicles and my property insured and the ease and cost effectiveness of having only one company to deal with saves a good deal of time. It is also very easy to change the detail of the policy of required. Reviewed on: 2nd August 2020

Easy and straightforward for a first time driver!

Had everything explained and if I was confused I called and everything was perfectly explained and clear Reviewed on: 2nd August 2020

Overall very good

Generally my experience with Admiral has been very good. My only disappointment was my interaction with the legal team when I needed to make a claim against a driver who damaged my vehicle and left the scene. The case took over a year to be settled, and in that time I had been passed around numerous case handlers who, with the exception of one or two, failed to contact me or update me. One seemed surprised that I was still eager to take the case forward because the other side decided they would go to court. Known my case in the end..... but felt That I had to do a lot of chasing to get there. I feel this is more to do with the law firm employed rather than the day to day running of the company. I was recently offered A discount during the Covid crises and a further refund due to being a key worker... which was very welcome given the circumstances, and a nice touch from a large company. Reviewed on: 2nd August 2020

For the first time in 13 years I can say I am happy with my insurance provider

Very efficient very competitive pricing, very clear on terms and conditions and above all when you contact the call centre you don't have to wait more than a couple of minutes if not few seconds to get your call answered and the customer service personal would always go the extra mile for you Reviewed on: 2nd August 2020

Excellent service

From quote to taking out policy, all contact been professionally dealt with, polite friendly agents. Helped with switching cars and insuring the wife on multicar policy so simple Reviewed on: 2nd August 2020

Great! Would recommend

Never had any issues - and has been great so far. Great service! Reviewed on: 2nd August 2020

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