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Admiral: Car insurance reviews

Name: Car insurance
Rating: 4.58 (22470 reviews)

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4.58

Based on 22,463 reviews, last reviewed 20th Aug 2026

157% increase in 5 star reviews

in the past 90 days

150% increase in 1 star reviews

in the past 90 days

84%

13%

Latest highest rating:

5

Super easy to sign up and great value. Was my first car and so first insurance policy and I found it super easy to signup, with the most reasonable price on the market. Also contacting the ... Read more Reviewed on: 20th August 2026

Latest lowest rating:

2

Car insurance trippled after being with them for 8 y... Car insurance trippled after being with them for 8 years and having no claims in that time Reviewed on: 20th August 2026

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About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

Admiral Car insurance reviews (22470)

Review of the Admiral, Car insurance:

A Breeze

Easy and speedy application with decent pricing through multi policy service. Operators are amazing at simplifying insurance jargon and will really make the job of insurance easy. Reviewed on: 24th August 2024

Fantastic

Excellent customer service, ease of purchase Reviewed on: 8th June 2020

Admiral is brilliant

I moved to admiral last year it is brilliant they saved me a lot of money by switching. They are offering all their customers money back during this current pandemic. Could be with a better insurance compamy Reviewed on: 6th May 2020

Value for money

Helpful and nice staff . Quick service Reviewed on: 1st May 2020

Good value cover

I searched on a comparison website for the best value car insurance and admiral was top of the list. The application was simple and easy and have yet to have to claim on it. Reviewed on: 30th April 2020

Always there to help

Easy sign up, responds within days, convenient online chat, always sorted my problems Reviewed on: 29th April 2020

Premium triplicated after 12 months

Premium paid on 14th of May £640.00 Renewal quote on 24th of April £1715.00 Same multi-car policy, same drivers, same location, same mileage. Absolute rip-off. Avoid-Avoid-Avoid Reviewed on: 24th April 2020

Admiral just want your money

There was a fraudulent claim against me and I co operated and provided all necessary information and the claim was taken off my records. Then my premium was raised when no claim was made. How can my premium go up when I haven’t claimed? I contacted admiral and got nowhere was passed from 1 department to the next not resolving anything, it is clear that admiral are not interested in providing a service they just want your money and will charge more at any given opportunity. Reviewed on: 14th March 2020

I've been conned by my own insurance and the car is to be written off

Admiral has been my first insurance in the UK. Following an accident, I filed a claim to have my car repaired. I gave them video evidence that the other car was driving without due care, but they wouldn't even look at it and decided I was fully liable. They booked me a garage appointment for after a week, during which I was driving my car. After dropping the car and getting the courtesy car, it took the garage another WEEK to get a repair estimate. I complained to Admiral but they wouldn't bother. I never got the estimate but I did get a call from Admiral about my car being a total loss and unroadworthy. I had to chase them to get the repair quote, which never had any info about the individual costs or the engineer's report. I then had to request any info about myself and my property under GDPR rules. Even then, the engineer's report was seriously lacking, with limited comments about the required repairs and no justification about the write off. They valued the car at £4300 and the repairs at £3700. I gave them another repair quote at £2400. Still a total loss. I argued that the car is worth at least £5000, gave them ads from autotrader of the same car, they couldnt care less! I had to get an independent assessor to get a valuation of my car at £5000, with a glass guide price of £5200!!! I offered alternative arrangements, including cancelling the claim, Cash In Lieu agreement, contract repair, me covering part of the repair cost, proof that the garage over-inflated the price. They COULDN'T CARE LESS, didn't even comment on this. I underlined the fact that the car was NOT a total loss but a CONSTRUCTIVE total loss, they don't care. I argued that NOWHERE on my policy they define what "not economical to repair" is, which means that by default definition option A is more economical than option B when cost A < cost B. They said they don't disclose this information or the repair to value ratio, which could be considered unfair terms and conditions. In this matter I believe they are in breach of their contract and I will be taking the matter further with the financial ombudsman. I am now 3 weeks without a car, my car is parked outside yet Im not allowed to drive it since Admiral believes it is unroadworthy and I can't repair it because they haven't agreed on repairs. Reviewed on: 28th February 2020

Fab mutlicar insurance customer service

Great customer service for our multicar insurance. Sales person did her best to get our quote down by alot of money. Reviewed on: 18th January 2020

DON'T USE ADMIRAL

They do not help you. They rip you off. Especially if you move address part way through the insurance. AVOID AT ALL COSTS Reviewed on: 14th January 2020

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