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Admiral: Car insurance reviews

Name: Car insurance
Rating: 4.58 (22478 reviews)

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4.58

Based on 22,476 reviews, last reviewed 20th Aug 2026

286% increase in 5 star reviews

in the past 90 days

150% increase in 1 star reviews

in the past 90 days

84%

13%

Latest highest rating:

4

Easy to use website. Easy to use website. Peocesses are simple and they explain what eveeythjng means Reviewed on: 20th August 2026

Latest lowest rating:

2

Car insurance trippled after being with them for 8 y... Car insurance trippled after being with them for 8 years and having no claims in that time Reviewed on: 20th August 2026

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About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

Admiral Car insurance reviews (22478)

Review of the Admiral, Car insurance:

Truly customer focused

I’ve been with one other car insurer but always find myself coming back to admiral. I’ve been with the sister companies aswell and all I can say is that they appear to be customer focused. I haven’t yet had to make a claim but I’m sure that the claim experience would match up to the current service I am receiving. What shocked me was when they made a pledge to reimburse everyone £25 - this shows that they are not choosing to profit on the amount of money saved due to COVID. They want to reward their customers for sticking to the guidelines (which clearly showed was being adhered to via the companies outgoings on claims) Reviewed on: 2nd August 2020

Great service

Great communication, great prices, great services! Reviewed on: 8th September 2019

Had good customer service

The company had excellent customer service and an excellent website where it was easy to find what you were looking for Reviewed on: 7th September 2019

Helpful but Slow

I've been with admiral for a few years now, and they've never really been a problem. When my car was involved in an accident on New Years Eve last year, they were pretty helpful in assisting me with the claim, however it took a long time and there was a lot of miscommunication on their end about whether or not I had been given/was allowed a hire car from Auxillus. It was eventually all sorted, and the claim part went through fairly quickly, however it was a little bit of a kerfuffle! Reviewed on: 6th September 2019

Been good recently

Very helpful and clear on what they needed to do to sort out an issue Reviewed on: 4th September 2019

combined insurance really saved me money

My combined car and house insurance cost just £20 more than just my CAR insurance last year! Reviewed on: 1st September 2019

great service and price

had query re policy handled very quickly and efficiently with really helpful customer service Reviewed on: 1st September 2019

Multi car insurance

Very good policies, reduce costs between two cars and home insurance. Reviewed on: 1st September 2019

Great car insurance

Admiral have always been the one company that stood out in my search for the cheapest but best insurance, they are fantastic. I've never had a single problem and they've always catered for my needs when I have had to call upon them. Reviewed on: 31st August 2019

Had no issues

Haven’t had to deal with them loads but their renewal of insurance is simple, easy and efficient. Reviewed on: 31st August 2019

Outstanding Service

I rang to see if I could get a cheaper quote on renewal, they beat other quotes by far and added on a 2nd car when that is due up, saving me loads of money. Thanks Admiral, customer services team are superb, take their time and listen to your needs. Reviewed on: 31st August 2019

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