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Admiral: Car insurance reviews

Name: Car insurance
Rating: 4.58 (22478 reviews)

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4.58

Based on 22,476 reviews, last reviewed 20th Aug 2026

286% increase in 5 star reviews

in the past 90 days

150% increase in 1 star reviews

in the past 90 days

84%

13%

Latest highest rating:

4

Easy to use website. Easy to use website. Peocesses are simple and they explain what eveeythjng means Reviewed on: 20th August 2026

Latest lowest rating:

2

Car insurance trippled after being with them for 8 y... Car insurance trippled after being with them for 8 years and having no claims in that time Reviewed on: 20th August 2026

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About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

Admiral Car insurance reviews (22478)

Review of the Admiral, Car insurance:

Truly customer focused

I’ve been with one other car insurer but always find myself coming back to admiral. I’ve been with the sister companies aswell and all I can say is that they appear to be customer focused. I haven’t yet had to make a claim but I’m sure that the claim experience would match up to the current service I am receiving. What shocked me was when they made a pledge to reimburse everyone £25 - this shows that they are not choosing to profit on the amount of money saved due to COVID. They want to reward their customers for sticking to the guidelines (which clearly showed was being adhered to via the companies outgoings on claims) Reviewed on: 2nd August 2020

Easy Stacking

Great company, so easy to stack insurance on cars for mutiple drivers and multiple cars. Easy to use, customer service is good, reliable and wants the best price for you rather than themselves! Reviewed on: 30th July 2019

Brilliant

Brilliant company, always insure my car with these. Always on hand to help too. Reviewed on: 28th July 2019

Great customer service

Staff are always very friendly and helpful when I ring them, whether to make a claim or just for a renewal. I change my car every six months and they always ensure the process of changing my insurance is as smooth as possible. Reviewed on: 28th July 2019

not long enough to say for certain

I have not been with Admiral car insurance long enough to say for certain how I’d rate their customer services. But they are helping me dealing with a recent no-fault accident that happened only a couple of weeks ago Reviewed on: 27th July 2019

Cheap but beware

Full of little catches and admin fees, hopefully will never have to make a claim with them. If you go direct for a quote they then do not appear on comparison sites regardless whether they were cheaper or not. Reviewed on: 23rd July 2019

Wrong car details

After purchasing another car and changing the details on the policy we had documents sent to us with the wrong registration number and the details of a car which didn't match the reg number. We informed them about this error and they tried to correct it, but they then reverted back to the old car details and the new reg. They were not able to update correctly when we changed the vehicle in the policy. We had to cancel the policy with them and as it was a multi car policy it meant that we also had to find new insurance at short notice for the other vehicles on the policy. We were not happy with the customer service that we received from them and have not used them since. Reviewed on: 23rd July 2019

Admiral car insurance

A decent premium with Good fully comp cover. However, admiral law are not brilliant at dealikg with car claims. They had lost my data a few times. My claim took over 3 years tool finalise. Reviewed on: 21st July 2019

Outstanding

Best product out there,very versatile and customer friendly and easy navigation,vert friendly staff. Reviewed on: 19th July 2019

Always cheap and reliable

You cannot beat Admiral for their prices, and they're always keen to match other prices too! Reviewed on: 16th July 2019

Great car insirance

Alway so helpful whenever I have a question. Reviewed on: 16th July 2019

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