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Admiral: Car insurance reviews

Name: Car insurance
Rating: 4.58 (22481 reviews)

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4.58

Based on 22,481 reviews, last reviewed 2nd Sep 2026

520% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

13%

Latest highest rating:

5

Can’t fault Admiral. Every time I have an “issue” the team have all been friendly and helpful and been able to sort things out quickly and easily. App is easy to use as we... Read more Reviewed on: 2nd September 2026

Latest lowest rating:

1

Vehicle valuation and no claims is utterly pointless. My vehicle was insured with them, fully comprehensive. It got a small dent and they refused to fix it, only offering for me to scrap the vehicle with... Read more Reviewed on: 2nd September 2026

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About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

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Admiral Car insurance reviews (22481)

Average experience

Been with this company for a number years experienced some bad customer service as well as some good customer service. Reviewed on: 2nd September 2018

I will recommend to my friends and family

I’m pleased all overall costomer service is good I would recommend it to friend and family Reviewed on: 2nd September 2018

Easy, haste free cover

Have always found Admiral to provide the best and most hastle free cover, they are more than happy to help with any questions and makes things very easy! Reviewed on: 2nd September 2018

Top class insurers!

My first choice when it comes to insurance, any thing I need Admiral have got me covered! Reviewed on: 2nd September 2018

Decent customer service, but poor availability of information

I have had a few quotes for new cars, very fast in recieving those. But for some reason, then don't just send me my policy documents. It's all online through a portal that can be very confusing to use. And there is no app for easy access. Also hidden excesses that were not made aware to me at the time of purchase, have recently come to light in my new quotes Reviewed on: 2nd September 2018

Very friendly and cooperative customer services

It’s easy to ring customer services as there is very less waiting time and very friendly staff Reviewed on: 2nd September 2018

Simple

Hate sorting car insurance but always had excellent service and value for money when using this company. The people you speak to actually want to help you and are always polite! Reviewed on: 2nd September 2018

Excellent, easy, and straightforward

Admiral has been a breeze. No complaints. Reviewed on: 2nd September 2018

Friendly, efficient, good app.

Setting up car insurance with Admiral was straight forward and I was guided through the process by a helpful man on the phone. The app is very useful, particularly when I was switching insurance from one car to another. Reviewed on: 2nd September 2018

Great car insurance

Very good car insurance. Its very feasible to me as a driver with going to work and also I will be using them longterm. Reviewed on: 2nd September 2018

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