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Admiral: Car insurance reviews

Name: Car insurance
Rating: 4.79 (22417 reviews)

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4.74

Based on 22,417 reviews, last reviewed 11th Nov 2025

82% decrease in 5 star reviews

in the past 90 days

29% decrease in 1 star reviews

in the past 90 days

85%

13%

Latest highest rating:

5

Very easy to buy and adjust policies. Very easy to buy and adjust policies. Reviewed on: 30th September 2025

Latest lowest rating:

1

The worst insurance company to deal with , when maki... The worst insurance company to deal with , when making a non fault claim. Happy to take your money on renewal , but that's it. This is a company that ... Read more Reviewed on: 11th November 2025

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About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

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Admiral Car insurance reviews (22417)

Need to push them for best pricing

I've used Admiral for car insurance for around 10 years. Every year they jack the price up massively, and every year I call them and they cut it back to beat just about any other provider in the market. Not sure why we have to go through this annual farce, but other than that, can't fault them. Oh, and they wanted to charge me £19 to change my numberplates, but told them to sling their hook and they relented. Reviewed on: 20th October 2016

Prompt & Suportive

When I had an accident - someone drove into the side of me on a roundabout - I was shaken up and had not experienced an accident before. Admiral were supportive and gave practical help like getting the car moved from the side of the road and rang regularly to make sure I was up to date. Would recommend them! Reviewed on: 16th October 2016

amazing quality

best insurance ever, good price Reviewed on: 9th October 2016

Easy and good value

Was easy to set up on the phone and staff were very polite Reviewed on: 8th October 2016

Great customer service

Fast resolution when making a claim with helpful and friendly advisors Reviewed on: 8th October 2016

Cheapest quote

We've always had cheapest quote from them. They've also been brilliant with dealing with claims. Reviewed on: 25th September 2016

Okay service, but hard work to get who you need to speak to

Their heavy use of Indian call centres is very frustrating. I am in no way prejudice, I simply cannot understand them. Went on the usual price comparison websites to see what was out there, saw that it was very much cheaper. Rang Admiral, eventually got through to a UK based call handler to discuss my renewal. Through negotiating the renewal point by point, I managed to get it reduced by £290. Why could they have not given me this deal in the first place? Very frustrating , had I not followed this route, it would have left me unnecessarily out of pocket. This time next year, I won't be as hesitant in getting what I want. You don't ask, you don't get. Reviewed on: 24th September 2016

Efficient and competitive

Excellent online quote system and telephone support. Competitive pricing. Very satisfied. Reviewed on: 21st September 2016

Terrible avoid at all cost

I found out through reviews of a particular garage that admiral has sending people there and the bodywork has been falling of immediately after being fixed. Sadly I found it out the hard way After it had happened to me. My excess was not easy to get to pay for the work. I am hard done by. Avoid admiral at all cost. They could not care less. I am just the little person. It was hard to fight against the big orginisation. Avoid. Reviewed on: 21st September 2016

Does what it says on the tin

No nonsense good value. Their automatic renewal price beat all the price comparison sites without me having to lift a finger. Well done on such good value Admiral. Reviewed on: 18th September 2016

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