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Admiral: Car insurance reviews

4.74
Based on 22,423 reviews, last reviewed 26th Feb 2026
200% increase in 5 star reviews
in the past 90 days
20% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
13%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Jess, the customer service representative makes my day Last year, I purchased a one-year car insurance policy for my brother-in-law, who just relocated to the UK, through Admiral car insurance, using my ow... Read more Reviewed on: 26th February 2026
Lauren's avatar
Lauren

Latest lowest rating:

1

Not recommended Got this insurance provider for my car and after for my home- since beginning I have problems to log in in my policy- few calls to technical support- ... Read more Reviewed on: 16th February 2026
Michaela H's avatar
Michaela H

About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

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Admiral Car insurance reviews (22423)

The best car insurance I've had

5
Couldn't recommend enough, Admiral is the best, best cost/quality and people is super helpful and friendly over the phone, 5 stars Reviewed on: 15th August 2022

amazing customer service

5
i have been with admiral for 3 years now and they have never done me wrong! always provide friendly service Reviewed on: 15th August 2022

Super helpful and friendly

5
Admiral has been a fantastic provider, always speedy service and prompt answers when getting help. I have been with them for 2 years so far and have no plans to leave. Reviewed on: 15th August 2022

Great friendly service

5
Any problems I’ve had in the past have been resolved very quickly by the friendly staff. Reviewed on: 15th August 2022

Easy as a first time insuree

5
Very easy process and a great app that helps me navigate all aspects of my insurance and even logs journeys for me. Reviewed on: 15th August 2022

easy to contact and speak with if needed

5
taking off a plan and added a new driver simple impressed that i had a rebate during covid Reviewed on: 15th August 2022

Great Customer Service

5
Always trying to keep me on board and matching the price Reviewed on: 15th August 2022

Great customer service

5
I have been a customer for a number of years. I have found the premiums to be competitive and like that when you speak to someone in customer services, you can get through fairly quickly and not diverted to a call centre abroad. Reviewed on: 15th August 2022

Been a customer for years. Excellent service

5
Everyone on the phone is helpful and lovely Reviewed on: 15th August 2022

Low stress company

4
Easy online portal, good customer support over the phone. Both of these contribute to a good customer experience overall - though I've never had to claim. Price is also competitive although beware of auto-renewals, as they will sting. Reviewed on: 15th August 2022

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