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Admiral: Car insurance reviews

4.74
Based on 22,423 reviews, last reviewed 26th Feb 2026
300% increase in 5 star reviews
in the past 90 days
20% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
13%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Jess, the customer service representative makes my day Last year, I purchased a one-year car insurance policy for my brother-in-law, who just relocated to the UK, through Admiral car insurance, using my ow... Read more Reviewed on: 26th February 2026
Lauren's avatar
Lauren

Latest lowest rating:

1

Not recommended Got this insurance provider for my car and after for my home- since beginning I have problems to log in in my policy- few calls to technical support- ... Read more Reviewed on: 16th February 2026
Michaela H's avatar
Michaela H

About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

Admiral Car insurance reviews (22423)

Review of the Admiral, Car insurance:

Truly customer focused

4
I’ve been with one other car insurer but always find myself coming back to admiral. I’ve been with the sister companies aswell and all I can say is that they appear to be customer focused. I haven’t yet had to make a claim but I’m sure that the claim experience would match up to the current service I am receiving. What shocked me was when they made a pledge to reimburse everyone £25 - this shows that they are not choosing to profit on the amount of money saved due to COVID. They want to reward their customers for sticking to the guidelines (which clearly showed was being adhered to via the companies outgoings on claims) Reviewed on: 2nd August 2020

Customer service

5
Amazing customer service, always so helpful and never fail to help with my queries Reviewed on: 14th August 2022

Reliable customer service and great service

4
Easy to get hold of someone over the phone and any problem I have had has always been resolved within 30 minutes. Reviewed on: 14th August 2022

Best insurance company I've used

5
Very easy to deal with. Extremely competitive rates. The only insurance provider I've ever had send me a renewal quote cheaper than my current policy. I would recommend them to anyone. Reviewed on: 14th August 2022

Affordable,easy to apply for , hassle free.

5
Changed to admiral insurance as it was a lot less money than my previous provider. One thing that really stood out for me was the breakdown cover, being a young female driving alone I wanted the best cover available, Admiral provided that with other extras and was still cheaper than my previous cover. Reviewed on: 14th August 2022

Amazing

5
Great service, very simple, smooth and quick and only took 5 minutes for a years worth of assurance. Reviewed on: 14th August 2022

Cost of living help

5
Very understanding during our current cost of living crisis Reviewed on: 14th August 2022

Great insurance

5
I am very satisfied with the car safety Reviewed on: 14th August 2022

Reliable and affordable

5
Competitive prices, good customer service and reliable support Reviewed on: 14th August 2022

All you could want

5
Excellent service at a fair price. Does what the customer needs, when they need it. Reviewed on: 14th August 2022

Amazing customer experience

5
Quote was explained thoroughly, made me aware of everything in my policy & made me 100% sure that this was right for me. Reviewed on: 14th August 2022

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