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Admiral: Car insurance reviews

4.75
Based on 22,423 reviews, last reviewed 26th Feb 2026
300% increase in 5 star reviews
in the past 90 days
20% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
13%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Jess, the customer service representative makes my day Last year, I purchased a one-year car insurance policy for my brother-in-law, who just relocated to the UK, through Admiral car insurance, using my ow... Read more Reviewed on: 26th February 2026
Lauren's avatar
Lauren

Latest lowest rating:

1

Not recommended Got this insurance provider for my car and after for my home- since beginning I have problems to log in in my policy- few calls to technical support- ... Read more Reviewed on: 16th February 2026
Michaela H's avatar
Michaela H

About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

Admiral Car insurance reviews (22423)

Review of the Admiral, Car insurance:

Truly customer focused

4
I’ve been with one other car insurer but always find myself coming back to admiral. I’ve been with the sister companies aswell and all I can say is that they appear to be customer focused. I haven’t yet had to make a claim but I’m sure that the claim experience would match up to the current service I am receiving. What shocked me was when they made a pledge to reimburse everyone £25 - this shows that they are not choosing to profit on the amount of money saved due to COVID. They want to reward their customers for sticking to the guidelines (which clearly showed was being adhered to via the companies outgoings on claims) Reviewed on: 2nd August 2020

Great customer service

5
Admiral are reasonably priced and give you everything you need. They are always quick at responding to any queries I may have. Reviewed on: 14th August 2022

As good as an insurance company can be I guess.

4
Easy to navigate the website to get a quote and see what the options are. Best of all it was a good quote (car insurance). That was the main reason for going with admiral. I would definitely use them again, but only if the quote was competitive! Reviewed on: 14th August 2022

Dealt with my claim professionally

4
After an accident that was not my fault, Admiral kept me fully in the loop and pursued the matter like a dog with a bone, so that I was able to get a payout that I was satisfied with. Reviewed on: 14th August 2022

Easy to arrange on line

5
I found it very easy to arrange my first car insurance on line, and very competitive prices. A very happy customer Reviewed on: 14th August 2022

Good value Nice people

5
I’ve always found it pleasant dealing with Admiral insurance staff, a massive bonus. And the premium for my car is excellent. Very happy! Reviewed on: 14th August 2022

Fabulous

5
Always helpful when i have needed to change any details Reviewed on: 14th August 2022

Great company

4
Fast, efficient and reliable. Been using them for 5+ years and haven't had any problems. Reviewed on: 14th August 2022

Admiral are competitively priced and the cover is great.

4
Contacting them is easy as is changing or adapting your cover. Their home insurance is also excellent value for money. My only issue has been viewing my documents online. I have often had problems logging in. Apart from that I am happy with their service. Reviewed on: 14th August 2022

Quick, easy and cheap to insure

5
Quick, easy and cheap to insure, also very helpful staff when it was time to renew, thanks. Reviewed on: 14th August 2022

Admiral is the best

5
Any time I called them they were doing there best Quick response Fast and best solutions and always available I am highly recommend them forever best price for the best quality Reviewed on: 14th August 2022

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