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Admiral: Car insurance reviews

Name: Car insurance
Rating: 4.60 (22437 reviews)

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4.60

Based on 22,437 reviews, last reviewed 29th Jun 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

13%

Latest highest rating:

5

Admiral consistently provide excellent customer serv... Admiral consistently provide excellent customer service and value for money Reviewed on: 29th June 2026

Latest lowest rating:

1

Absolutely disgraceful insurance company! Absolutely disgraceful insurance company! Absolutely zero support! When I asked for help, I wad told to contact the 3rd party insurers. I had to do al... Read more Reviewed on: 16th June 2026

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About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

Admiral Car insurance reviews (22437)

Review of the Admiral, Car insurance:

Truly customer focused

I’ve been with one other car insurer but always find myself coming back to admiral. I’ve been with the sister companies aswell and all I can say is that they appear to be customer focused. I haven’t yet had to make a claim but I’m sure that the claim experience would match up to the current service I am receiving. What shocked me was when they made a pledge to reimburse everyone £25 - this shows that they are not choosing to profit on the amount of money saved due to COVID. They want to reward their customers for sticking to the guidelines (which clearly showed was being adhered to via the companies outgoings on claims) Reviewed on: 2nd August 2020

Great insurance provider

Great quotes at competitive low prices, easy to use website and app to access documents as well! Customer service very useful when needed! Reviewed on: 14th August 2022

Very efficient and caring

I got onto Admiral car insurance by chance and never looked back. The service is one of a kind not to mention. The annual insurance rate is very low especially for new drivers on the road. Which was budget friendly for me. Reviewed on: 14th August 2022

Had no problem so far

Got no problem so far and the service is good with good prices. Reviewed on: 14th August 2022

An excellent insurer of the year

Customer service response rate is first class,and the claim settlement response rate is incomparable Reviewed on: 14th August 2022

User friendly, hassle free claim process

User friendly- good customer services hassle free claim process - straightforward claim process Reviewed on: 14th August 2022

Great choice for car insurance

I had an issue with my policy automatically renewing earlier this year. I had found another policy that was cheaper but then Admiral auto-renewed my policy with them. Once I spoke to someone from the customer service team I was able to keep my renewal with Admiral but at even less than the cost of the other company I had found. Great service and great price so of course I decided to stay! Reviewed on: 14th August 2022

Highly recommend

Admiral is my go to for car insurance. Always really helpful and nice to support a local business. Reviewed on: 14th August 2022

Very good

It is a good platform to buy your car insurance. Easy and quick to get quatation. Good value cover. Reviewed on: 14th August 2022

Very friendly and efficient

All ways very friendly on phone and always prompt to give you the best prise on your insurance number one company Reviewed on: 14th August 2022

Cannot fault!

Nothing bad to say. Great service, easy to use website and fab communication. wouldn’t use anyone else after being with admiral. Reviewed on: 14th August 2022

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