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Admiral: Car Insurance reviews

Name: Car Insurance
Rating: 4.79 (22360 reviews)

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4.74

Based on 22,360 reviews, last reviewed 19th Feb 2025

100% decrease in 5 star reviews

in the past 90 days

38% decrease in 1 star reviews

in the past 90 days

85%

13%

Latest highest rating:

5

Efficient and Competitive Pricing Very easy to use with competitive rates. Ideal for adding additional drivers! Reviewed on: 14th October 2024

Latest lowest rating:

1

i have had the worst experience of my life with this... i have had the worst experience of my life with this company! they will lie to you and try to rip you off! i’ve been waiting a year for them to sort s... Read more Reviewed on: 19th February 2025

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About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

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Admiral Car Insurance reviews (22360)

Never had any issues.

Never had any issues. I have been with them for a while and they have always been pretty competitive with the price. Customer service is pretty good never have to wait that long to speak to someone at renewal time. Reviewed on: 8th August 2024

Fair good price even though I am a new driver.

Fair good price even though I am a new driver. Reviewed on: 8th August 2024

Insurance is all a scam.

Insurance is all a scam. The companies act like they run a monopoly; near-identical products at near-identical prices, with the industry manipulated to reduce choice. Admiral are no better or worse. There are reasons that I'd love to use anybody but Admiral, not least that they encourage and enable the utterly immoral and unethical credit hire scammers that plague car insurance in the UK. Unfortunately, Admiral are also pretty much the only company that provides EV insurance. So here we are, stuck, with no choice, as there is no market competition. Reviewed on: 8th August 2024

Very helpful and clear the doubts

Very helpful and clear the doubts Reviewed on: 8th August 2024

Great multi policy discount and excellent service

Great multi policy discount and excellent service. It was easy add my e-biies to my home insurance and save me hundreds per year Reviewed on: 8th August 2024

Friendly staff who are always happy to help.

Friendly staff who are always happy to help. I get regular updates on offers and the customer portal is easy to navigate Reviewed on: 8th August 2024

Customer service are always happy to help

Customer service are always happy to help Reviewed on: 8th August 2024

Excellent support and NCB Flexibility

The customer service team is always helpful and friendly, which I really appreciate. Although I've never had to make a claim, I feel confident in their support if I ever need it. One of the standout features for me is that Admiral accepts No Claims Bonus (NCB) up to 3 years old, unlike most other insurers in the UK that only accept up to 2 years. This flexibility makes a big difference and is one of the reasons I chose them. Reviewed on: 4th August 2024

No rewards for being loyal or careful

Car insurance doubled this year despite being a loyal customer and having 10 years no claims bonus - seems unfair. Reviewed on: 30th July 2024

Today I spoke with Danielle Arcari in customer servi...

Today I spoke with Danielle Arcari in customer service as I was seeking to add a new car, which my son had just bought. There were a large number of variables and options, and she was very patient and helpful. Though clearly an Admiral employee, she empathised with me and I felt she was trying to get me the best option. She has provided herself as point of contact for future renewal options for the group policy (which we’d been unable to use on this occasion). Reviewed on: 30th July 2024

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