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Admiral: Car insurance reviews

Name: Car insurance
Rating: 4.60 (22444 reviews)

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4.60

Based on 22,444 reviews, last reviewed 29th Jul 2026

No new 5 star reviews

in the past 90 days

67% increase in 1 star reviews

in the past 90 days

84%

13%

Latest highest rating:

5

Easy to get a quote and set up the policy. Easy to get a quote and set up the policy. Communication was good and the members area was easy to use. Reviewed on: 29th July 2026

Latest lowest rating:

1

RIP OFF ! Multi Car policyholder , put daughter - previously on policy - back on policy for 1 month (back from travelling) and was charged £220 ! Subsequently... Read more Reviewed on: 10th July 2026

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About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

Admiral Car insurance reviews (22444)

Review of the Admiral, Car insurance:

Keep coming back to them

Overall Admiral keep offering the best price on the market, good product with a good level of cover. On the occasion you claim they are quick and efficient to handle your claim. The one fly in the ointment is the online/app servicing of your account is poor with continued issues and problems. But overall good product and service. Reviewed on: 24th August 2023

CUSTOMER FOR 6 YEARS MY AUTO RENEWAL OVER THE PHONE...

CUSTOMER FOR 6 YEARS MY AUTO RENEWAL OVER THE PHONE FAILED AND THE LAST PAYMENT FAILED / WAS THEN TOLD I HAD NOT BEEN INSURED FOR 5 DAYS ASKED TO RENEW WHEN I PHONED THEM AND WAS TOLD AS I HAD MISSED A PAYMENT I WAS NOT ALLOWED THE MONTHLY DIRECT DEBIT OPTION / AFTER NOT MISSING ONE PAYMENT IN 6 YEARS / UNACCEPTABLE WAY TO TREAT A LONG STANDING CUSTOMER YOU DONT WANT MY MONEY THATS YOUR CHOICE GONE WITH RAC INSURANCE NOW Reviewed on: 17th June 2024

I have found Admiral Insurance to be the best value...

I have found Admiral Insurance to be the best value for money, for my car insurance. I also like the app, it is easy to use and has all of my information/documents/ date of renewal easily accessed whenever I need to. Reviewed on: 16th June 2024

TO CUT A LONG STORY SHORT.

TO CUT A LONG STORY SHORT..... ISH to cut a long story short. 3 weeks ago i ran a quote for a land rover i was considering buying through EVERY uk search engine. On every occasion Admiral came top of the lists by a fair amount. THIS WAS THREE WEEK AGO. i was coincidentally already a customer with them so changed over the 'new car' to the old policy knowing the new policy was die soon and hoping for an equally favorable renewal. CAN YOU GUESS WHAT CAME NEXT.... 3 weeks later i got the renewal. NO CHANGE in any circumstances what so ever. the renewal was £500 more expensive than it had been 3 weeks ago... i rang and spent 2 hours being passed from pillar to post. i also ran the car through every online web site again. this time strangely ADMIRAL were no where on the search engine. this time it was TESCO... every result showed they were now chasing my business. this is how a company hooks you in then 'SHAFT' you come renewal the fact that ADMIRAL would not quote on the latest search shows the new UK law forbidding Insurance companies penalizing existing customers over 'new business' is working.... show no loyalty to any company and use the search engines... loyalty is not valued by this faceless companies... needless to say i am no longer with ADMIRAL.. be interesting to see if next year they want me back Reviewed on: 13th June 2024

Top insurance company

I’ve had lots of different insurers and can can that Admiral are the BEST Reviewed on: 8th June 2024

Recently had a crash that wasn’t my fault, referred...

Recently had a crash that wasn’t my fault, referred me and sorted straight away Reviewed on: 7th June 2024

Amazing additional cost for mods

Had done some modifications to my car and admiral were sound about it. They didn’t charge me a arm and leg for the modifications i had made to the car and overall i’m very pleased so far with there service. Reviewed on: 5th June 2024

Always provided the best deals without a black box a...

Always provided the best deals without a black box and adding family members to the policy makes it cheaper as well. When I’ve phoned the customer services there have always been friendly although sometimes there have been some miscommunication. Reviewed on: 24th May 2024

Great for multi insured policies

I have recently separated from my husband and I needed my own car. I've never had to deal with car insurance companies before but as I already have my home insurance with them I thought I'd do my best to stay loyal. The customer service was fantastic and really helpful. I felt like an individual and not just a number. Reviewed on: 24th May 2024

Really good deals and the app is excellent

Really good deals and the app is excellent Reviewed on: 14th May 2024

I found it to be a very good car insurance company,...

I found it to be a very good car insurance company, easy to apply, the employees are very communicative, and the price is acceptable... I also recommended it to my friends Reviewed on: 12th April 2024

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