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Admiral: Car insurance reviews

Name: Car insurance
Rating: 4.75 (22430 reviews)

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4.75

Based on 22,430 reviews, last reviewed 26th Apr 2026

600% increase in 5 star reviews

in the past 90 days

40% decrease in 1 star reviews

in the past 90 days

85%

13%

Latest highest rating:

5

Renewed my insurance with admiral and they were able... Renewed my insurance with admiral and they were able to close match other prices for me Reviewed on: 26th April 2026

Latest lowest rating:

1

Not recommended Got this insurance provider for my car and after for my home- since beginning I have problems to log in in my policy- few calls to technical support- ... Read more Reviewed on: 16th February 2026

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About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

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Admiral Car insurance reviews (22430)

Always provided the best deals without a black box a...

Always provided the best deals without a black box and adding family members to the policy makes it cheaper as well. When I’ve phoned the customer services there have always been friendly although sometimes there have been some miscommunication. Reviewed on: 24th May 2024

Great for multi insured policies

I have recently separated from my husband and I needed my own car. I've never had to deal with car insurance companies before but as I already have my home insurance with them I thought I'd do my best to stay loyal. The customer service was fantastic and really helpful. I felt like an individual and not just a number. Reviewed on: 24th May 2024

Really good deals and the app is excellent

Really good deals and the app is excellent Reviewed on: 14th May 2024

I found it to be a very good car insurance company,...

I found it to be a very good car insurance company, easy to apply, the employees are very communicative, and the price is acceptable... I also recommended it to my friends Reviewed on: 12th April 2024

Cost me hundreds on just the word of the third party

I accidentally rubbed someone's bumper with my van it didn't leave a single mark or move the vehicle in any way I left my details anyway after a while I'm told they are claiming personal injury without any evidence it has taken my no clams away and cost me hundreds of pounds as a result why am I being punished with even you say there is no evidence? Reviewed on: 10th April 2024

Charlatans and criminally negilgent

I was hit by an Admiral driver. As their driver was completely at fault they arranged for repair. This took months and tehy made a mess of my bumper (wrong paint colour), When I complained, they said it was the wrong colour when they got it. The washed their hands and said I shoud go to Ombudsman. When the Ombudsman contacted Admiral, they refused to accept because I was not one of their policy holders. Unscrupulous liars, Ombudsman was quite diappointing/toothless. Reviewed on: 3rd April 2024

Awful Experience

Awful experience, involved in an accident that wasn’t my fault and ended up out of pocked for around a month. I had to do the leg work myself to chase up the third parties insurer. Even when I explained that this was leaving me in a tough financial situation there was no urgency. I was left hard done by when I was not at fault in any way. I would expect my insurance company to be doing this work for me, as this is a service which I pay good money for. Reviewed on: 24th March 2024

Reliable and trustworthy

Easy to contact online or by phone. Helpful in answering questions. Good value for money. Reviewed on: 24th March 2024

Discusted with this company!

Discusted with this company! I hope you choke on the money I gave you for what bugger all! I had 1 years no claims for the first year no issues. Second year just started. They cancel my policy after missing one payment! Then make a different reason up that it's because I made a claim which they stated that they were not liable for! So no claim... Word can not describe how bad of service I received. Please be aware they are not all they seem clearly. Trying to bill me now for a full years policy after cancelling mine. Reviewed on: 21st March 2024

Very difficult to contact and slow to respond.

Very difficult to contact and slow to respond to emails. Although I got a competitive price for my car insurance I was disappointed when I had to chase them for an included offer and found them very difficult to contact. There is literally no way of contacting them by telephone, and they are slow to respond to emails. I worry what the experience would be like if I have to make a claim, and hence will probably not renew with this company. Reviewed on: 11th March 2024

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