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Admiral: Car Insurance reviews

Name: Car Insurance
Rating: 4.79 (22360 reviews)

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4.74

Based on 22,360 reviews, last reviewed 19th Feb 2025

100% decrease in 5 star reviews

in the past 90 days

17% decrease in 1 star reviews

in the past 90 days

85%

13%

Latest highest rating:

5

Efficient and Competitive Pricing Very easy to use with competitive rates. Ideal for adding additional drivers! Reviewed on: 14th October 2024

Latest lowest rating:

1

i have had the worst experience of my life with this... i have had the worst experience of my life with this company! they will lie to you and try to rip you off! i’ve been waiting a year for them to sort s... Read more Reviewed on: 19th February 2025

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About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

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Admiral Car Insurance reviews (22360)

Unwilling to negotiate on price

Hi, I was looking for affordable car insurance as there appears to be a huge, sudden and unjustified increase in the prices. I was unable to access or accept my quote online and decided to ring instead with the intention of getting a discount on my original quote. However, despite explaining that the price continues to increase, even after a few days, there was no discount available and the operator refused to offer a reduction. This was extremely disappointing as many of us, especially those from a vulnerable and low income household, are facing heightened costs. To make matters, I was then being pressured into accepting building/ contents insurance and if I chose to go ahead with that, I would receive a post-offer discount on my car insurance (which I had already paid for). I felt that this was a somewhat deceptive and underhanded method of trying to procure more money from me. Put simply, you were not really interested in looking after your customer as much as trying to fill your own pockets. Thanks. Reviewed on: 23rd August 2023

Cheapest renewal, great if you have to use them

I had a minor incident with my car and a wall. Getting it fixed through Admiral was very simple, I didn't have to do much at all! Also, with renewals going up this year, Admiral were able to match prices elsewhere to keep my custom. Great service. Reviewed on: 23rd August 2023

Available, helpful, easy

Have always managed to speak to a person quickly or within reasonable waiting time when necessary. Often isn't necessary as their online services are great and you can do a lot there! They've been helpful when needed. Reviewed on: 23rd August 2023

Multi-car insurance at an afforfable price

Have been with Admiral for over 10 years. Every year I do a quote comparison and when I call Admiral after getting their reneeal quote, they always beat the market. Very pleased with the service including short waiting times when calling them. Reviewed on: 23rd August 2023

Admiral is a reliable insurance company

I have had so much rosy with admiration Reviewed on: 23rd August 2023

Best insurance provider in UK especially for the first timers

The services I got from the Admiral being to new comer to the UK was fantastic Reviewed on: 23rd August 2023

Always there when you need them.

I renewed my car insurance with them as I have always had an excellent experience. When I had an accident a few years ago they were excellent and got me a courtesy car very quickly and the repairs were down quickly as well. Reviewed on: 23rd August 2023

Everything I could wish for from an insurance provider.

I have been a customer for two years and I am about to renew my insurance for a third year. It offers a full comprehensive coverage which I require, the rate is competitive but fortunately enough I have not had to use their services. They have been reaching out on occasion with promotional offers and I have also taken an year travel insurance at a very good value for money. Reviewed on: 23rd August 2023

Great car insurance

I've been with Admiral for all of my cars since I first got my licence and they have always been good to me. They were brilliant when I had a 'no fault' accident which wrote off my car, I was expecting a battle to get the pay out as that's what you always hear with insurers but there was no push back at all and they paid the full amount quickly. The app is great, super easy to view your documents and I've always been able to speak to a real person when I've phoned about my renewal quote. Overall, very happy and have no reason to go anywhere else. Reviewed on: 23rd August 2023

Easy

Admiral is easy to use and for me has had one of the best comparisons for payment. It has been the cheapest that I found when I was insuring my car as a learner driver and then again as a new driver. It was easy to change my insurance cover and any time I have needed to make adjustments it has been super easy online or over the phone as well. Reviewed on: 23rd August 2023

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