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Admiral: Home Insurance reviews

Name: Home Insurance
Rating: 4.82 (11743 reviews)

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4.79

Based on 11,743 reviews, last reviewed 12th Oct 2024

94% decrease in 5 star reviews

in the past 90 days

33% decrease in 1 star reviews

in the past 90 days

86%

12%

Latest highest rating:

4

Renewal great price Received renewal quote, and to my surprise it had only increased by small amount, and was still cheaper than some quotes I had received. Reviewed on: 12th October 2024

Latest lowest rating:

1

Not had a good experience with my renewal quote. Not had a good experience with my renewal quote. Full of inconsistencies and errors from them. Now wouldn’t trust them to provide adequate cover at a... Read more Reviewed on: 11th October 2024

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About this product

The Admiral home insurance reviews on Smart Money People are written by ordinary people like you. We’ve got thousands of genuine reviews to help you select the right cover for your home, lifestyle and budget.

Your home is likely to be the most expensive purchase you ever make, and home insurance protects everything inside your home too, from fixtures and fittings to your possessions, so it couldn’t be more important to make the right choice. Admiral is one of the most well-established insurance providers on the market, and our Admiral home insurance reviews span various levels of cover, as well as the different types of protection it offers, from buildings insurance, to contents insurance, to combined, so you’re sure to find recommendations relevant to you.

Have you ever had a policy with Admiral? You can tell us about it by leaving your own review below. If you’re not sure what to write about, why not include your experience with customer support, how you found the sign up process, or share your thoughts on whether it’s good value for money. Including details such as the kind of policy you’ve taken out or whether it was easy to claim can also help other homeowners make the right decision.

Smart Money People is the UK’s largest financial services review site. Together, we can help to increase trust and transparency in financial services. Leave an Admiral home insurance review below.

Admiral Home Insurance reviews (11743)

Review of the Admiral, Home Insurance:

Good

Good customer service Very happy Reviewed on: 12th August 2022

Renewal great price

Received renewal quote, and to my surprise it had only increased by small amount, and was still cheaper than some quotes I had received. Reviewed on: 12th October 2024

Not had a good experience with my renewal quote.

Not had a good experience with my renewal quote. Full of inconsistencies and errors from them. Now wouldn’t trust them to provide adequate cover at all so unsure how good that they would be if a claim ever arose. Have been on the phone to them for 2 hours. Asked to talk to a manager. Someone will call me back within 3 working days by which time my policy will have lapsed! Reviewed on: 11th October 2024

Good communication with a potential problem I had

Good communication with a potential problem I had Reviewed on: 11th October 2024

Great home insurance experience!

After moving to a grade 2 listed property our home insurance costs were "out of the park. " The change process with our existing provider was a long painful telephone telephone call with someone who appeared to have little understanding of the property I was describing. The end result a massive increase! After shopping around I decided to try Admiral. I had watched their advert on TV. I applied on line and secured a significant reduction. Despite the listed status the price was less than I had been paying in our previous property! I was so surprised I contacted Admiral customer services just to clarify that everything was correct. The on line application process was simple and straightforward and the customer service person was friendly and competent. I was extremely pleased.. I also receive regular newsletters from the company with seasonal tips and advice to keep our property safe. This was a new and helpful addition, needless to say we renewed with Admiral this year. Long may it last. Reviewed on: 11th October 2024

Left when they increased prices then rejoined due to...

Left when they increased prices then rejoined due to better pricing Reviewed on: 11th October 2024

bespoke and economical

It was cheapest deal on the market that provided the most extensive cover. The modular nature of the policy meant I could tailor it to my needs and remove unwanted parts. Bespoke and hassle free. Reviewed on: 11th October 2024

reasonable rate, good cover, easy to manage online

reasonable rate, good cover, easy to manage online Reviewed on: 11th October 2024

Best Cover

I used a comparison website to choose my insurance. Although Admiral wasn't the cheapest quote, it gives me more protection than my previous provider Reviewed on: 29th September 2024

Perfect customer service and competitive pricing

Perfect customer service and competitive pricing Reviewed on: 24th September 2024

Avoid at all costs

Admiral make false and misleading claims when advertising their home insurance policies, namely that they will safeguard consumers from loss and damage which results from criminal activity. I have recently claimed after I was burgled. I provided clear video evidence to the Police and Admiral of criminal activity. The police dealt with the crime swiftly as a burglary - they have arrested and charged an individual. Admiral on the other hand worked to make convenient assumptions and speculations resulting in them refusing to pay out anything. I am now left with a bill of five figures and nothing to show for 7 years of work. Having been a loyal Admiral customer for car and home insurance for many years. Admiral claim to care about customer service but when they have opportunities to look after their customers in need they decided to put corporate interests first and simply state they are 'following process'. Avoid at all costs - awful company. Reviewed on: 23rd September 2024

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