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Admiral: Home insurance reviews

Name: Home insurance
Rating: 4.74 (11789 reviews)

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4.74

Based on 11,789 reviews, last reviewed 22nd Aug 2026

300% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

86%

12%

Latest highest rating:

5

Cheaper premiums this year than previous years. Cheaper premiums this year than previous years. Good website, clear pricing, straightforward renewal process. Reviewed on: 20th August 2026

Latest lowest rating:

1

AVOID IF YOU"RE A HUMAN BEING I think your accounts department are far too over enthusiastic about non payment of £3 which on that day I didn't have access to even £3 for my insura... Read more Reviewed on: 27th March 2026

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About this product

Admiral home insurance is available in three cover levels.

You can personalise your cover with optional extras, some are covered automatically under the Admiral Platinum and Admiral Gold home insurance policies. You can get a quote online for standalone buildings and contents policies or both combined.

Admiral home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

Admiral Home insurance reviews (11789)

Review of the Admiral, Home insurance:

Friendly and helpful staff on the end of the telephone

I had to telephone regarding a leak from an upstairs flat. The Admiral employee I spoke to was kind, knowledgeable, professional and very helpful. She called back when she said she would and discussed my options with me. I was very impressed with the service. Reviewed on: 22nd August 2019

Great provider and great customer service

Our experience so far has been just great. We've felt like Admiral has had our backs through the whole process and we would certainly recommend them to others looking for a good deal, great provider and trusted business. You'll be in good hands! Reviewed on: 4th September 2018

Nice company with great call centre staff

I have just moved to Admiral so I can't comment on how they handle claims but it was really refreshing to talk over my insurance options with real people who were courteous, knowledgeable and patient. It seemed that Admiral allow their staff to be human rather than just reading from a script Reviewed on: 4th September 2018

Easy peasy

I like to do most of my insurances online. The easiest I have dealt with so far is definitely Admiral. Once my car insurance is due I will have to try their multi cover, just to see if it’s as easy peasy as a single cover insurance to take out. Watch this space. So far so good with Admiral, I would definitely recommend to my friends and family. Reviewed on: 4th September 2018

Value for money

Admiral gave me a very reasonable quote. They helped me to combine my policies as my contents insurance renewed at a different time to my buildings insurance. Incredibly helpful customer services who did everything they could to provide an easy experience to renew. Reviewed on: 4th September 2018

Stress free.

No fuss, no drama, no quibbles or irritations. Admiral are a modern, remarkably easy and fairly priced insurance company, how very refreshing! Reviewed on: 4th September 2018

excellent

When we needed help the customer service was excellent. Thank you. Reviewed on: 4th September 2018

Good Cover

Admiral provide good cover at reasonable prices, though at renewal time their quotes always come in significantly higher than competitors. These competitors are generally in the Admiral group and with a quick phone call you can barter Admiral down to similar prices, meaning you don't have to go through the hassle of switching and still get the financial savings. Their coverage is of a high standard and there are few problems I've experienced from having Admiral as an insurance provider. As a reputable company, I feel safer knowing I have them providing my cover, though I have never had to make a claim on any of my insurance policies. When calling up, the staff are always very polite and friendly, and I feel valued as a customer. That being said, I find it incredibly frustrating that when changing any details on your policy such as job title or address, you are subject to a adminstration fee of around £40+ before even taking into account any other changes that may effect your policy price. Reviewed on: 4th September 2018

Simples!

It was so easy to insure my property online and when I rang to t add contents it was sorted out in no time. And I've saved hundreds over what I was paying. Reviewed on: 4th September 2018

Top Marks

Recently bought a house and Admiral sorted out all my insurance needs with one quick and easy call, excellent package and great customer service , highly recommend. Reviewed on: 4th September 2018

Excellent MultiCover Insurance

Having seen the recent adverts on multi-cover insurance I can only agree with them as they match up with my experience of taking it on myself in a phased approach - and it really did save me money in comparison with my previous insurers Reviewed on: 4th September 2018

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