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Admiral: Home insurance reviews

Name: Home insurance
Rating: 4.74 (11789 reviews)

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4.74

Based on 11,789 reviews, last reviewed 22nd Aug 2026

300% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

86%

12%

Latest highest rating:

5

Cheaper premiums this year than previous years. Cheaper premiums this year than previous years. Good website, clear pricing, straightforward renewal process. Reviewed on: 20th August 2026

Latest lowest rating:

1

AVOID IF YOU"RE A HUMAN BEING I think your accounts department are far too over enthusiastic about non payment of £3 which on that day I didn't have access to even £3 for my insura... Read more Reviewed on: 27th March 2026

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About this product

Admiral home insurance is available in three cover levels.

You can personalise your cover with optional extras, some are covered automatically under the Admiral Platinum and Admiral Gold home insurance policies. You can get a quote online for standalone buildings and contents policies or both combined.

Admiral home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

Admiral Home insurance reviews (11789)

Review of the Admiral, Home insurance:

Friendly and helpful staff on the end of the telephone

I had to telephone regarding a leak from an upstairs flat. The Admiral employee I spoke to was kind, knowledgeable, professional and very helpful. She called back when she said she would and discussed my options with me. I was very impressed with the service. Reviewed on: 22nd August 2019

Easy peasy

It was easy to apply and get regular updates - no complaints here Reviewed on: 2nd September 2018

Great product, great price

After years with the same home buildings and contents insurer I finally tried the market. What a shock and pleasant surprise that I could maintain my high level of cover AND save £300 a year. Excellent customer service ensured a rapid and painless transition. What more could you want? Reviewed on: 2nd September 2018

Admirable Service!

Reasonable pricing, clear documentation of what your plan includes, something that many providers neglect doing. Monthly updates on what is around the corner! Really nice and friendly customer service when phoning...perfect Reviewed on: 2nd September 2018

Absolutely fantastic company

Never really dealt with them since taking out me policy but thought I'd fill this for the chance to win £1000 Reviewed on: 2nd September 2018

Great service all the way

Swapped all my policies to admiral. Minimal fuss and beat all my renewal quotes! Well happy. Reviewed on: 2nd September 2018

Value for money

I have both my home and car insurance through Admiral. They offer some of the most competitive insurance policies and their customer service is also very good. Reviewed on: 2nd September 2018

Easy online system with competitive prices

I moved to Admiral after my previous insurer increased my charges . Very easy online system, helpful staff and decided to combine multicar insurance with house insurance due to good pricing and cover Reviewed on: 2nd September 2018

A Brilliant service and fantastic cover

I wanted to arrange Home contents and building insurance and found the lady on the phone really helpful. She made sure I had the right cover for my needs and nearly £300 cheaper than my current supplier. I also added in my car insurance that I already had with Admiral and saved even more money. The lady on the end of the phone was lovely and listened to all my needs and found the right policy for me. Brilliant service Admiral. Reviewed on: 2nd September 2018

Love the service!

Admiral provide the best customer service - that why I renew. Reviewed on: 2nd September 2018

The Best of a bunch

We had some ground subsidence in 2009 caused by an Ash tree sapling,and although we were able to stop this by removing it,the insurance Company still penalised us. We were able to get insurance,but stayed with the same company until this year,and thinking five years had passed, we decided to change Insurers as the premium went up by a lot,unfortunately,although we were initially accepted by the new insurer at a much improved premium,they came back to us saying that because we had subsidence within the last ten years,they could not cover us,and gave us 18 days to find another! Not very long. We went through a whole host of well known insurers,none of who would touch us,even though the Engineers report stated that the problem had been resolved. I tried Admiral,as a last resort, half expecting them to respond in a similar vein to the others,but no,they said they could cover us,and as long as we sent a copy of the Engineers report, they would insure us( for a lot less than the specialist Insurers who deal with subsidence. Sure enough,everything cleared,and we have piece of mind again. I would highly recommend vthis Company,as they are polite,helpful,and treat you properly. Reviewed on: 2nd September 2018

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