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Admiral: Home insurance reviews

Name: Home insurance
Rating: 4.74 (11775 reviews)

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4.74

Based on 11,775 reviews, last reviewed 11th Jun 2026

33% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

86%

12%

Latest highest rating:

5

The best home insurance Great and reliable home insurance Reviewed on: 11th June 2026

Latest lowest rating:

1

AVOID IF YOU"RE A HUMAN BEING I think your accounts department are far too over enthusiastic about non payment of £3 which on that day I didn't have access to even £3 for my insura... Read more Reviewed on: 27th March 2026

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About this product

Admiral home insurance is available in three cover levels.

You can personalise your cover with optional extras, some are covered automatically under the Admiral Platinum and Admiral Gold home insurance policies. You can get a quote online for standalone buildings and contents policies or both combined.

Admiral home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

Admiral Home insurance reviews (11775)

Review of the Admiral, Home insurance:

Friendly and helpful staff on the end of the telephone

I had to telephone regarding a leak from an upstairs flat. The Admiral employee I spoke to was kind, knowledgeable, professional and very helpful. She called back when she said she would and discussed my options with me. I was very impressed with the service. Reviewed on: 22nd August 2019

Always helpful and good advice

Been using Admiral for a while now and they are always helpful and friendly. Wouldn't hesitate to keep insuring with Admiral. Reviewed on: 14th August 2022

Great service

Admiral are a great provider with amazing customer service! Easy to speak with and always on hand to answer any questions. Reviewed on: 14th August 2022

No need to look elsewhere

I have been with admiral now for many years and never have I had to look elsewhere. They are straightforward in helping you understand your policy. Not hidden jargon or stupid upsells. 100% recommend Reviewed on: 14th August 2022

Excellent Service

Recently had a huge problem with an underfloor leaking pipe which caused substantial damage to our floor in several rooms along with the moisture rising into the lower walls in a few rooms. Rang Admiral who got the ball rolling immediately for assessment and remedial work. The sub contractors they used were very good and repairs have been completed to our satisfaction. Reviewed on: 14th August 2022

Fullly comprehensive service - going the extra mile

My car was destroyed when a van drove into it. Admiral sorted everything out professionally - provided me with a temporary car, kept me informed of progress and came back with a great settlement figure. Great service indeed. Reviewed on: 14th August 2022

Good product Good service

Very helpful amalgamation of all insurance in one place Reviewed on: 14th August 2022

Absolutely recommend

Have been with admiral for a number of years We moved over when my daughter passed her driving test and this was the most cost effective way to insure all our cars and building/home insurance under a simple straightforward policy. Would confidently recommend to friends and family. Reviewed on: 14th August 2022

Customer Centred Company

My renewal failed as I had changed my card details. I was on holiday and suspicious at first receiving an email that my card payment had failed as I had forgotten I had renewed my card. As I was out of the country I was worried about logging into my account. Their customer services reassured me taking me through security and updated my payment. My payment was nearly two weeks late and rather than cancel my account I was reassured that my insurance was still active. Well done for a great service. Incidentally I had done a price comparison before renewing and Admiral came out best by far. Reviewed on: 14th August 2022

Really helpful over the phone

I really struggled insuring my campervan with other insurers both online and over the phone as it is quite an old vehicle. I tried phoning admiral and they were super helpful, found a far cheaper quote than others for my campervan along with bundling in car and home insurance all in one policy. Saved me loads of money and stress! Any changes I have had to make since I just phone them up and get it sorted after a short time waiting on hold. Haven't had one bad experience so far. Reviewed on: 14th August 2022

Better deal

I search online as my then provider had increased my premiums to considerably despite having been a customer for a number of years and never made a claim. I found that Admiral provided equivalent term at a lower premium. The process was easy to access. Reviewed on: 14th August 2022

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