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Admiral: Home insurance reviews

Name: Home insurance
Rating: 4.82 (11766 reviews)

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4.80

Based on 11,766 reviews, last reviewed 16th Oct 2025

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

86%

12%

Latest highest rating:

5

Quality Provider Able to get my quote online, very reasonably priced and comprehensive cover. No issues as of yet to claim however portal if I need to which is fantast... Read more Reviewed on: 16th September 2025

Latest lowest rating:

1

cheap and easy to get insured but check the small print They may be cheap and easy to get insured but trust me- check the small print!!!! After submitting a claim I was asked for photos and invoices for too... Read more Reviewed on: 16th October 2025

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About this product

Admiral home insurance is available in three cover levels.

You can personalise your cover with optional extras, some are covered automatically under the Admiral Platinum and Admiral Gold home insurance policies. You can get a quote online for standalone buildings and contents policies or both combined.

Admiral home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

Admiral Home insurance reviews (11766)

Review of the Admiral, Home insurance:

Great home insurance experience!

After moving to a grade 2 listed property our home insurance costs were "out of the park. " The change process with our existing provider was a long painful telephone telephone call with someone who appeared to have little understanding of the property I was describing. The end result a massive increase! After shopping around I decided to try Admiral. I had watched their advert on TV. I applied on line and secured a significant reduction. Despite the listed status the price was less than I had been paying in our previous property! I was so surprised I contacted Admiral customer services just to clarify that everything was correct. The on line application process was simple and straightforward and the customer service person was friendly and competent. I was extremely pleased.. I also receive regular newsletters from the company with seasonal tips and advice to keep our property safe. This was a new and helpful addition, needless to say we renewed with Admiral this year. Long may it last. Reviewed on: 11th October 2024

The cancellation fees almost match the full price of...

The cancellation fees almost match the full price of policy...read the small print and avoid this company Reviewed on: 18th August 2025

paid for a gold policy but did not get gold...

paid for a gold policy but did not get gold service Reviewed on: 17th June 2025

Emergency/Claim

Poor customer service whilst trying to deal with an emergency but once through to the right department the claims team was excellent Reviewed on: 12th June 2025

Admiral are brilliant

Admiral are great for home insurance, always reliable, simple to use and great customer service. They give you everything you need for top quality home insurance. Reviewed on: 12th June 2025

Admiral home insurance

I have home insurance with admiral, everything is covered and the process of choosing admiral for home insurance was simple. The customer service is great and I’m happy with admiral. Reviewed on: 2nd April 2025

Definitely recommend Admiral

I have home insurance from admiral and they’ve always been helpful and reliable, everything is simple with them. Reviewed on: 26th February 2025

Admiral are amazing

I have home insurance with admiral and it covers everything of importance, always reliable and great customer service. Reviewed on: 26th February 2025

Renewal great price

Received renewal quote, and to my surprise it had only increased by small amount, and was still cheaper than some quotes I had received. Reviewed on: 12th October 2024

Not had a good experience with my renewal quote.

Not had a good experience with my renewal quote. Full of inconsistencies and errors from them. Now wouldn’t trust them to provide adequate cover at all so unsure how good that they would be if a claim ever arose. Have been on the phone to them for 2 hours. Asked to talk to a manager. Someone will call me back within 3 working days by which time my policy will have lapsed! Reviewed on: 11th October 2024

Good communication with a potential problem I had

Good communication with a potential problem I had Reviewed on: 11th October 2024

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