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Admiral: Home insurance reviews

Name: Home insurance
Rating: 4.74 (11777 reviews)

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4.74

Based on 11,777 reviews, last reviewed 16th Jul 2026

50% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

86%

12%

Latest highest rating:

5

Great home insurance Great home insurance, good price and offers everything you would need Reviewed on: 16th July 2026

Latest lowest rating:

1

AVOID IF YOU"RE A HUMAN BEING I think your accounts department are far too over enthusiastic about non payment of £3 which on that day I didn't have access to even £3 for my insura... Read more Reviewed on: 27th March 2026

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About this product

Admiral home insurance is available in three cover levels.

You can personalise your cover with optional extras, some are covered automatically under the Admiral Platinum and Admiral Gold home insurance policies. You can get a quote online for standalone buildings and contents policies or both combined.

Admiral home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

Admiral Home insurance reviews (11777)

Review of the Admiral, Home insurance:

Friendly and helpful staff on the end of the telephone

I had to telephone regarding a leak from an upstairs flat. The Admiral employee I spoke to was kind, knowledgeable, professional and very helpful. She called back when she said she would and discussed my options with me. I was very impressed with the service. Reviewed on: 22nd August 2019

Above and beyond

Admiral have always gone above and beyond any previous insurance group. We have numerous policies and they have always given a detailed break down and provided empathetic support for any issues. Reviewed on: 14th August 2022

A* insurance

With a home that has previously flooded I found it gery difficult to find hike insurance let alone one that is reasonably priced. Admiral was able to offer me comprehensive home insurance for a good price. Reviewed on: 14th August 2022

Voluntary car insurance level

I've had a recent non fault car insurance claim where I had to pay an excess of £450 when it wasn't my fault, yes you are going to state that this is in your terms and conditions, but I've never come across another company where I'm having to pay out for a non fault accident when I'm not at fault. What I'd the point of me having insurance in the first instance if it's going to cost me at claim stage. I'm currently reviewing my overall umbrella insurance with you with a view to moving to another company. And yes, I've already submitted a complaint previously and got nowhere. I bet you won't include this survey reply in your feedback quotes from an extremely disgruntled long term customer. Reviewed on: 14th August 2022

Good term...

When Admiral gave away £25 at the start of pandemic - ot shows good term. If only ot was % of insurance value - it would work so much better for me. But customer never happy as you know - always want more. Had phone call view times on different discussions, the online staffs are helpful and enquiries answered. Reviewed on: 14th August 2022

Never had any problems

Premium doesn’t seem to go up by too much each year and the on line dashboard is useful Reviewed on: 14th August 2022

Stress-free , easy , cheap

Admiral are the cheapest I’ve found, there apps/internet is easy to use and every staff I’ve spoke to on the phone are helpful and give you what you want Reviewed on: 14th August 2022

Always keen to help

Couldn’t ask for better support, always keen to lend a hand Reviewed on: 14th August 2022

Admiral Is the best company to work for and they take care of their staff that's why I have my home and car insurance with them

I've worked for admiral for 3 and half years and don't think I would ever leave. They take care of our customers staff and make them feel welcome when you start the company Reviewed on: 14th August 2022

Value for money

Always helpful best multicover anywhere Reviewed on: 14th August 2022

Easy

Easy and friendly to sort my home and car insurance e Reviewed on: 14th August 2022

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