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Admiral: Home insurance reviews

Name: Home insurance
Rating: 4.74 (11777 reviews)

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4.74

Based on 11,777 reviews, last reviewed 16th Jul 2026

50% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

86%

12%

Latest highest rating:

5

Great home insurance Great home insurance, good price and offers everything you would need Reviewed on: 16th July 2026

Latest lowest rating:

1

AVOID IF YOU"RE A HUMAN BEING I think your accounts department are far too over enthusiastic about non payment of £3 which on that day I didn't have access to even £3 for my insura... Read more Reviewed on: 27th March 2026

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About this product

Admiral home insurance is available in three cover levels.

You can personalise your cover with optional extras, some are covered automatically under the Admiral Platinum and Admiral Gold home insurance policies. You can get a quote online for standalone buildings and contents policies or both combined.

Admiral home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

Admiral Home insurance reviews (11777)

Review of the Admiral, Home insurance:

Friendly and helpful staff on the end of the telephone

I had to telephone regarding a leak from an upstairs flat. The Admiral employee I spoke to was kind, knowledgeable, professional and very helpful. She called back when she said she would and discussed my options with me. I was very impressed with the service. Reviewed on: 22nd August 2019

Excellence

Everything done for the customer in a quick and efficient way with the customer kept at the top of their priorities. Reviewed on: 12th August 2022

Excellent customer services

Had an incident where I needed to speak to someone. Unfortunately couldn't solve this over the Internet, but was contacted by phone the next day. The complaint was resolved quickly by friendly staff who couldn't have been more helpful. Reviewed on: 12th August 2022

Good service!

The staff are very friendly and accomodating. Reviewed on: 12th August 2022

Excellent Insurance

The best household insurance I've had in a long time. Reviewed on: 12th August 2022

The best insurance company and very good price

Best price, we have car insurance and home insurance Reviewed on: 12th August 2022

Great value for money

Dont waste your time on the rest use Admiral becuse they are thr best Reviewed on: 12th August 2022

Competitive and good service

I haven't needed to make a claim on my policy but I have had a good overall experience with Admiral. Reviewed on: 12th August 2022

Great customer service

I recently lost my phone (or more likely had it stolen) whilst on holiday and I was able to make a claim through my home insurance. It was quickly processed and I had no issues from start to finish. I was able to get through on the phone lines in a reasonable time and the claims team and customer service team where all efficient and helpful. It gives me the reassurance that if I ever need the insurance cover in the future, I know that Admiral can be relied on to deal with it fairly and quickly. Reviewed on: 12th August 2022

Helpful

Helpful, easy to set up insurance Reviewed on: 12th August 2022

Hassle free experience

Admiral’s online navigation is so smooth and easy to use which helped me purchase my policy in minutes and the customer service is much better than the other ones out there Reviewed on: 12th August 2022

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