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Admiral: Home insurance reviews

Name: Home insurance
Rating: 4.8 (11774 reviews)

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4.80

Based on 11,774 reviews, last reviewed 16th Apr 2026

No new 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

86%

12%

Latest highest rating:

5

It is a good service admeral is a good company... It is a good service admeral is a good company Reviewed on: 16th April 2026

Latest lowest rating:

1

AVOID IF YOU"RE A HUMAN BEING I think your accounts department are far too over enthusiastic about non payment of £3 which on that day I didn't have access to even £3 for my insura... Read more Reviewed on: 27th March 2026

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About this product

Admiral home insurance is available in three cover levels.

You can personalise your cover with optional extras, some are covered automatically under the Admiral Platinum and Admiral Gold home insurance policies. You can get a quote online for standalone buildings and contents policies or both combined.

Admiral home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

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Admiral Home insurance reviews (11774)

Very pleasantly surprised

I always believed Admiral to be one of the more costly suppliers, so you can imagine my surprise when they not only came in as one of the cheapest, but also included all the little extras I wanted in the price. Reviewed on: 22nd August 2019

Great all round service.

Communication is friendly and efficient. Insurance rates are competitive. Reviewed on: 22nd August 2019

Simply efficient

Fair price good customer service. Very efficient staff Reviewed on: 22nd August 2019

very good

easy to understand, not expensive Reviewed on: 22nd August 2019

Reliable customer care

Having bought the building and content insurance at the beginning of July I had to make a claim soon after the policy began. Unfortunately, my smartphone slipped out of my pocket and got damaged. It was a brand new pricey model. The first contact with the customer advisor was polite and professional. The claim supported by the photographic evidence and the bill for repairs was submitted electronically. With the exception of an electronic fluke that my email went where it wasn't supposed to my second phone contact was dealt instantly and the decision was reached within five minutes of my application and the supporting evidence arriving at the right mailbox. The cheque arrived within one week. Thank you. Reviewed on: 22nd August 2019

Amicable company !

Happy with the service, policy and most of all the cost ! Reviewed on: 22nd August 2019

Customer service is great!

I’ve always had great customer service from admiral and when comparing home insurance quotes I had to choose admiral. I feel like if anything was to happen I would would trust admiral with any concerns through a claim process. I always recommend them for insurance. Reviewed on: 22nd August 2019

Simple to use, clear communications and good prices

Simple to use, clear communications and good prices - very happy as long as prices are maintained in future years. Reviewed on: 22nd August 2019

Straightforward insurance

The premium I was offered was very reasonable, I feel like I am getting good value. The process was very straightforward and the paperwork is easy to access. Reviewed on: 22nd August 2019

Good service...

I find Admiral good value for money...competitive and the people are very helpfull. There when you need them.....not when you dont.... A very Admirable service ... Reviewed on: 22nd August 2019

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