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Admiral: Home insurance reviews

Name: Home insurance
Rating: 4.75 (11780 reviews)

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4.75

Based on 11,780 reviews, last reviewed 13th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

86%

12%

Latest highest rating:

5

Great service! We have a multi home and car insurance policy. We recently changed our car and updated the value of some items and spoke directly to Admiral rather th... Read more Reviewed on: 13th August 2026

Latest lowest rating:

1

AVOID IF YOU"RE A HUMAN BEING I think your accounts department are far too over enthusiastic about non payment of £3 which on that day I didn't have access to even £3 for my insura... Read more Reviewed on: 27th March 2026

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About this product

Admiral home insurance is available in three cover levels.

You can personalise your cover with optional extras, some are covered automatically under the Admiral Platinum and Admiral Gold home insurance policies. You can get a quote online for standalone buildings and contents policies or both combined.

Admiral home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

Admiral Home insurance reviews (11780)

Review of the Admiral, Home insurance:

Friendly and helpful staff on the end of the telephone

I had to telephone regarding a leak from an upstairs flat. The Admiral employee I spoke to was kind, knowledgeable, professional and very helpful. She called back when she said she would and discussed my options with me. I was very impressed with the service. Reviewed on: 22nd August 2019

Great Company that cares.

Easy to deal with. Helpful either on phone or by email. Actually care about me as a customer. Reviewed on: 21st August 2019

An excellent company to deal with

We made our first ever claim on household insurance in 50 years of home ownership and found the service and support offered by Admiral to be amazing. We had only changed to Admiral a month before our problem and had no problems with our claim. Admiral were completely supportive and there was no hassle at all with our claim. Reviewed on: 21st August 2019

Affordable reassurance

I found the process of the online application very straightforward, and the costs are very affordable in line with current climates, and from a well established firm like admiral its a no brained who to choose from a vast market place. Reviewed on: 21st August 2019

Best insurance co

I've been with admiral for over five years now and always blown away by their customer services. Really helpful with queries, super friendly staff and always easy to talk to and through any issue. Thank you! Reviewed on: 21st August 2019

Excellent value for money compared to some others

Great cover for over £70 less than my previous insurance company. Hopefully this will also be the same when it comes to my renewal. Reviewed on: 21st August 2019

Excellent value for money

Really excellent policy for a very competitive premium. Importantly the premium does not rise by an extortionate amount on renewal. Easy access to policies. Great customer service. Reviewed on: 21st August 2019

Brilliant assistant

Very helpful, easy to understand Good price on my cover Reviewed on: 21st August 2019

Great fast and reliable service

Made a claim for damaged drains. All was sorted within a few days. Great customer service. Great contractors. Great workmanship! Reviewed on: 21st August 2019

Excellent Company, reasonable prices, friendly and helpful staff!

I bought home insurance and found the staff friendly and helpful! The price was very reasonable too! Thank you Reviewed on: 21st August 2019

Home Insurance that saved us money!

We had a leak in our bedroom ceiling coming from an apex over the window. A builder quoted over £2000 for repairs. A friend suggested contacting our insurance company to see if the damage was caused by recent storms & so covered. Admiral sent an assessor who told us that it was wear and tear but listed exactly what was needed and how much we should expect to pay. We gave this information to a reputable builder & the job was completed for under £1000. We were very grateful for the good service. Reviewed on: 21st August 2019

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