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Ageas: Car insurance reviews

View other Ageas products
2.51
Based on 127 reviews, last reviewed 13th Sep 2025
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
28%
See only 4 star reviews
6%
See only 3 star reviews
1%
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2%
See only 1 star reviews
63%

Latest highest rating:

5

Excellent Online Experience As with most things these days being able to access a website is one of the most important feature a look for when using any service. The ageas websit... Read more Reviewed on: 13th September 2025
Sergio C's avatar
Sergio C

Latest lowest rating:

1

Very disappointed Charge money after the insurance policy and if you try cancel the insurance charge fee Very disappointed service Reviewed on: 17th January 2025
Vilma 's avatar
Vilma
Read all reviews See your review

About this product

You can manage your Ageas car insurance securely, online via the mobile app.

Ageas car insurance includes accidental misfuelling, personal accident cover and 90 days cover for driving in the EU. You can also choose to pay for optional extras to add to your Ageas car insurance policy and tailor it to your circumstances.

Ageas car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Ageas before, you can also leave a review and share your experience.

Ageas Car insurance reviews (127)

Review of the Ageas, Car insurance:

recommend

5
very happy with car insurance. website easy to use and pay. good costumer service. Reviewed on: 9th October 2022
Theresa Louise Cooke's avatar
Theresa Louise Cooke

A nightmare to deal with!

1
Trying to make a claim with Ageas is a soul destroying experience. I've been left without a car for 3 weeks now, I have spoken to 7 different people all of whom seem to get bits of information wrong, don't read the notes, don't know who's at fault and never update me. They just want to wash their hands of the situation and have offered well below market value for a total loss claim. Avoid at all costs. They won't even give me direct access to my claim handler which adds to the Chinese whispers aspect of my claim. Find insurance with a better underwriter, spend more on your insurance initially so you don't have to deal with the stress. I wish I did. Reviewed on: 15th December 2022
Dominic Ord's avatar
Dominic Ord

SCAMMER AND BULLY!!!

1
This company is a SCAM and rip off-AVOID FOR YOUR OWN SANITY. THEY WILL USE BULLYING TACTICS TO SWINDLE YOU OUT OF YOUR HARD EARNED MONEY. Took out insurance then weeks later they claim that they will have to increase my premiums because they've discover on a comparison website that I bought my car in July and not August. They requested my documents which confirmed this was indeed August. THEN, not satisfied with this, they then claim the discrepancy was to do with the year 2021 and not 2022 and so they will either cancel my policy and keep hold of my premium or I need to pay them additional premium atop the price I'd already paid for the insurance plus fees. I sought legal advice from my lawyers and the ombudsman because this company is dishonest and quite frankly fraudulent - this has caused me alot of unnecessary distress. AGEAS - dont even bother to comment with your 'sorry bla bla bla story' because I will be dragging you through the courts or to the ombudsman for harassing me if I have to. Reviewed on: 13th December 2022
NICKY's avatar
NICKY

GOOD INSURANCE. EVERYTHING INCLUDED AND EASY TO GET HOLD OF ON THE PHONE

4
wanted to double check a few bits. helpful call handler. made comparisons whilst on the phone. Reviewed on: 5th October 2022
Jean's avatar
Jean

3rd party accepted full liability and Ageas voided my insurance because my front grille was not standard

1
Do not use this company. They never return calls. No help whatsoever Reviewed on: 10th September 2022
Adam Moore's avatar
Adam Moore

Terrible

1
Took money for renewal one week before renewal date. Took over an hour to get through. Then she was waffling on for another 5. In the end I told her just cancel and refund. Reviewed on: 31st August 2022
Sue's avatar
Sue

Buyer beware...

1
They may be the cheapest but you get what you pay for. Any deviations or claims and that's when they sting you. Problem at bank resulting in delayed payment and them charging £30 . Car broke down on motorway 31 miles from garage/home. Small print...your breakdown covers 20miles. Had to pay excess of £40.92. Never again will I use this company. Fortunately, renewal is up shortly so I'll certainly be leaving. Reviewed on: 26th August 2022
Unhappy customer's avatar
Unhappy customer

MISLEADING AND FALSE BE AWARE AND RUN !!!!!!!!!!!!!!!!!

1
They break every insurance law and obligations. Total loss handler Bridie was malicious, vindictive, nasty aggressive bully. She broke laws and obligations to her own ends. RUN DO NOT USE THESE shysters !!!!! Reviewed on: 21st August 2022
Lorraine Vickery's avatar
Lorraine Vickery

MISLEADING AND FALSE BE AWARE AND RUN !!!!!!!!!!!!!!!!!

1
I had a CLASSIC CAR insured through FOOTMANJAMES (BEWARE). They promised experienced ,knowledgeable insurers with understanding of the classic car and owner. This is false. They farmed me to AGEAS, they claim they have a dedicated team especially for the classic car owner. They claim this team is dedicated, experienced, knowledgeable, tailored to the classic car and owner. This is the appalling treatment I received. I was given a total loss handler, Bridie. She had NO EXPERIENCE, NO KNOWLEDGE, NO MANNERS,SHE WAS AGGRESSIVE, VINDICTIVE, MANIPULATING BULLY. She e-mailed (IN HOUSE ENGINEER,). Engineer 1. He told her I have NO IDEA ON VALUE!, DO NOT WANT TO KNOW!. passed it back to her. Engineer number 2, I HAVE NO IDEA ON VALUE, DO NOT WANT TO KNOW .Passed it back. Engineer number 3, I HAVE NO IDEA I have a copy of CAR AND CLASSIC will send it over. with the advice wait for the salvage photos, value it from them. Nothing, Nothing, telephoning, e-mailing Nothing yet, still nothing. AND THEN. Using a third-party contact number without any appointment, any knowledge to myself. SENT ENGINEER number 4, TO MY HOME ,she new the car was not there!!!! I was shocked, embarrassed, very upset. She had purposely made FOOLS OF BOTH MYSELF AND ENGINEER number 4. When engineer number 4 got back to her SHE THEN REMOVED ALL PAPERWORK AND INFORMATION from him. (engineer number 4 stated how highly unusual and this never happens). Now she refuses all contact. Handpicked, personally chosen in house engineer number 5!!!!!!!!!!!!!!!. VALUED CLASSIC VEHICLE 100% salvage which was (VERY HEAVY REAR, TOTAL LOSS. He had NO EXPERIENCE, NO KNOWLEDGE ,and was using car and classic as his guide. His report was false and very misleading. This report lowered the value of my classic by 60%. I accepted the ORIGINAL AGEAS OFFER at least 3 days before this was done. She was so malicious and vindictive bully she did not care. She stated that If I did not like that she had lowered the offer by 60% go to the FINANCIAL OMBUDSMAN. Footmanjames give NO HELP!!!!!!!!!. I told them I was going to get a lawyer.( USE THE OMBUDSMAN IT IS FREE YOU) you will not have to pay. Footmanjames gave the worst ADVICE EVER. The ombudsman service REMOVES all of your LEGAL RIGHTS. THEY ALLOW THE COMPANIES TO BREAK INSURANCE LAWS AND OBLIGATIONS. LAWS AND OBLIGATIONS ARE TOTALLY REMOVED!!!!!!!!!!!!!!!!!!!!!!!!!!!!!.THE OMBUDSMAN HAS IRON CLAD LEGAL PROTECTION WHILST REMOVING ALL OF YOURS. THIS IS SO HYPICRITICAL AND UNFAIR!!!!!!!!!!!!!!!!!!!!!!!!!!! Total loss handler Bridie was MALICIOUS, VINDICTIVE, MANIPULATING, AGRESSIVE BULLY. She made NO VOIDS broke laws and obligations and then LEFT OR WAS PUSHED from the company. Does any of this sound PROFFESSIONAL,EXPERIENCED, KNOWLDGEABLE, UNDERSTANDING of CLASSIC CAR AND OWNER???????. THE PROMISES MADE BY FOOTMANJAMES AND AGEAS ARE FALSE, EXTREMELY MISLEADING. I have lost thousands of pounds, have been placed on site for view, as A LIAR A FRAUD A CHEAT. MY OPINION this treatment and false claim is nothing short of ABSOLUTELY APPALLING!!!!!!!!!!!!!!. Reviewed on: 20th August 2022
Lorraine Vickery's avatar
Lorraine Vickery

Super fast service

5
Very impressed with this company. Will try to use them again. Reviewed on: 13th August 2022
Matthew Lowe's avatar
Matthew Lowe

Best deal

5
I change my insurer every year to get the best price with the cover that I want . Ageas have full cover and have met all my expectations . Reviewed on: 12th August 2022
Geoff Hanns's avatar
Geoff Hanns

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