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Allianz: Car insurance reviews

Name: Car insurance
Rating: 4.84 (1338 reviews)

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4.82

Based on 1,338 reviews, last reviewed 12th Jun 2025

100% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Fantastic Service I was hit earlier this year. It was pretty traumatic for me, and the staff at Allianz couldn’t have been kinder, more supportive or more helpful. I’ve... Read more Reviewed on: 12th June 2025

Latest lowest rating:

1

Avoid high costs & poor quality Allianz Hungary, I received a quote using their online platform and filled up all the fields required. Confirmed email address during the process, but... Read more Reviewed on: 24th February 2025

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About this product

Allianz provide two levels of car insurance. The Allianz Essentials policy covers the basics and the Allianz policy offers more cover including motor legal protection.

With Allianz, you manage your car insurance policy online, you only call if you need to make a claim. There are no admin charges for making any changes.

Allianz car insurance reviews help you find out what it’s like to be a customer. If you’ve used Allianz before, you can also leave a review and share your experience.

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Allianz Car insurance reviews (1338)

Very good customer service just a bit expensive insu...

Very good customer service just a bit expensive insurance Reviewed on: 17th September 2024

Reasonable priced car insurance and I was pleasantly...

Reasonable priced car insurance and I was pleasantly surprised what additional extras were included in the price. Reviewed on: 17th September 2024

Customer Service Not Great

Unfortunately my recent experience with Allianz customer service was not great. After getting my renewal quote (which claims to be their best price) I did a Confused.com quote and received a quote £30 cheaper from themselves! There are no phone numbers so you are unable to speak to anyone direct, I tried emailing - but had no reply after 4 days! I then did their online chat only to be told that they do not price match any online quotes, the agent on the chat was quite rude in his responses and told me I was quite welcome to shop around as "that's what most customers do and I'd been given 30 days in which to do this". He also said I was welcome to cancel my existing policy and start a new one at the lower price - surely this just means more admin for both Allianz and their customers. I was with my previous insurer for a number of years and always felt they were fair and helpful whenever I spoke to them. If this is how I was made to feel when simply trying to renew a policy I'm worried about what would happen if I needed to make a claim. Very disappointed in the level of customer service received. Reviewed on: 17th September 2024

really easy and straight forward to deal with.

really easy and straight forward to deal with. Reviewed on: 17th September 2024

Very good customer service Excellent prices

Very good customer service Excellent prices Reviewed on: 17th September 2024

Insurance All easy and very satisfyed

All easy and very satisfyed would recommend to all my friends Reviewed on: 17th September 2024

The price was great and colleagues were very helpful...

The price was great and colleagues were very helpful and makes it easy for me to sign up with the company. Reviewed on: 17th September 2024

Easy online set up no stupid questions to fill out...

Easy online set up no stupid questions to fill out Reviewed on: 17th September 2024

great service

communication great and no problems. service excellent Reviewed on: 17th September 2024

Extremely competitive

Extremely competitive vs the rest of the market and very clear communication Reviewed on: 17th September 2024

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