Smart Money People Logo

Animal Friends: Pet Insurance reviews

4.74
Based on 637 reviews, last reviewed 9th Jun 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
6%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
3%

Latest highest rating:

5

Been with animals friends for 7 years now , 6 years... Been with animals friends for 7 years now , 6 years in I had to make claim for my dog after an accident, so easy to apply was complete within a matter... Read more Reviewed on: 9th June 2025
Lisa t's avatar
Lisa t

Latest lowest rating:

1

Terrible Paid insurance for years. My dog was put to sleep recently - tried to claim of insurance & told not possible to claim as my dog was over 8yrs old !!! Reviewed on: 9th October 2023
Kerry Hasson 's avatar
Kerry Hasson

About this product

It’s always wise to check customer reviews before taking out a new pet insurance policy to be confident that the provider is reputable. We gather Animal Friends pet insurance reviews to help you make an informed decision.

Animal Friends offers pet insurance for dogs, cats and horses. There are a variety of policies available for each animal type, such as Accident only, Lifetime cover and more. Animal Friends offers specialist policies for older pets, as well as kittens, puppies and foals.

Are you considering Animal Friends as your insurer of choice? Take a look at our Animal Friends pet insurance reviews to gain valuable insights into the provider and its policies. Find out how satisfied customers are and whether they would renew their policies. Learn about the customer service and claims process. Reading customer reviews can help you feel confident that your pet is well protected.

Have you ever held a pet insurance policy with Animal Friends? Share your experience with our Smart Money People community. Which animal did you insure, and which level of cover did you select? Why did you decide to insure with Animal Friends? If you've made a claim on your policy, how well was it handled? Whatever your experience, leave an Animal Friends pet insurance review today. Together, we can help others like you make better financial decisions.

Review Animal Friends: Pet Insurance now

Help others make smarter decisions by sharing your own experience. Write a review

Animal Friends Pet Insurance reviews (637)

Safe and secure

5
Any pet insurance is like a comfort blanket for your furry friend. Animal Friends insurance goes one step further, it is luxuxurios quilt wrapped around them providing cuddle comfort. I am reassured that if anything happens my pet is going to get the best chance and care with them. Reviewed on: 10th September 2021

Brilliant

5
Efficient, helpful, professional easy to deal with. All claims paid very quickly with minimum fuss. Exceptional company to deal with. They really are our Animals Friends Reviewed on: 10th September 2021

Fast and efficient

5
I would highly recommend Animal Friends as the best pet insurer on the market, from low monthly charges to great customer service. I recently had to make a claim for my very poorly kitty (who's on the mend now) the stress of the vets costs was taken away from me, by my vets contacting Animal Friends directly and the payment went into my bank account within days, amazing service thank you. Reviewed on: 10th September 2021

Great company

5
My little cockapoo was really ill, he ended up in hospital, his vet bill was in thousands. Animals friends paid the vet directly and saved me all the stress of sorting it out! Reviewed on: 10th September 2021

Efficient and caring!

5
I have insured my pets with Animal Friends for the past ten years and have always been extremely happy with the service I have received. Claims have been dealt with quickly and efficiently. The staff are brilliant and always kind and caring even in the most difficult situations. Reviewed on: 10th September 2021

Great service

5
Claims dealt with very quickly and so easy with the online pawtal. Reviewed on: 10th September 2021

Reliable, helpful, low cost.

5
Animal friends are cheaper than a lot of other insurers and they give lots of advice on looking after your pet. Reviewed on: 10th September 2021

Great pet insurance

5
Animal friends are a reasonable cost pet insurance company that also donate to charity. I have no doubts about recommending them for this award Reviewed on: 10th September 2021

Fabulous prices

5
Fantastic prices and fab website Reviewed on: 10th September 2021

Great service

5
Hassle free at a stressful time for my fur baby Reviewed on: 10th September 2021

Review Animal Friends: Pet Insurance now

Help others make smarter decisions by sharing your own experience. Write a review