Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

Animal Friends: Pet insurance reviews

View other Animal Friends products
4.42
Based on 648 reviews, last reviewed 21st Aug 2026
400% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
6%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
3%

Latest highest rating:

5

Website very easy to use. Website very easy to use. Claims quickly resolved. All round good value and experience Reviewed on: 21st August 2026
Sue H's avatar
Sue H

Latest lowest rating:

1

£50 a month premium got me £11 back on a £491 claim Be very very careful of the small print. Our dog had to be put down due to old age. Let me be clear that no amount of money could replace her. We didn... Read more Reviewed on: 29th September 2025
MP's avatar
MP
Read all reviews Write a review

About this product

Animal Friends Pet Insurance offer policies to cover dogs, cats and horses.

Your vet can submit your claim and Animal Friends will pay them directly. There’s an online account to help manage your policy and claims on the go and you get access to exclusive discounts and offers.

Animal Friends Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Animal Friends Pet Insurance before, you can also leave a review and share your experience.

Review Animal Friends: Pet insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Animal Friends Pet insurance reviews (648)

mrs mrousseau

5
best value for money was paying a lot more with other companys Reviewed on: 10th September 2021
margaret rousseau's avatar
margaret rousseau

Safe and secure

5
Any pet insurance is like a comfort blanket for your furry friend. Animal Friends insurance goes one step further, it is luxuxurios quilt wrapped around them providing cuddle comfort. I am reassured that if anything happens my pet is going to get the best chance and care with them. Reviewed on: 10th September 2021
Tracey Tucker 's avatar
Tracey Tucker

Brilliant

5
Efficient, helpful, professional easy to deal with. All claims paid very quickly with minimum fuss. Exceptional company to deal with. They really are our Animals Friends Reviewed on: 10th September 2021
Diane's avatar
Diane

Fast and efficient

5
I would highly recommend Animal Friends as the best pet insurer on the market, from low monthly charges to great customer service. I recently had to make a claim for my very poorly kitty (who's on the mend now) the stress of the vets costs was taken away from me, by my vets contacting Animal Friends directly and the payment went into my bank account within days, amazing service thank you. Reviewed on: 10th September 2021
Terry Simpson's avatar
Terry Simpson

Great company

5
My little cockapoo was really ill, he ended up in hospital, his vet bill was in thousands. Animals friends paid the vet directly and saved me all the stress of sorting it out! Reviewed on: 10th September 2021
Lilian's avatar
Lilian

Efficient and caring!

5
I have insured my pets with Animal Friends for the past ten years and have always been extremely happy with the service I have received. Claims have been dealt with quickly and efficiently. The staff are brilliant and always kind and caring even in the most difficult situations. Reviewed on: 10th September 2021
Bernice Lynch 's avatar
Bernice Lynch

Great service

5
Claims dealt with very quickly and so easy with the online pawtal. Reviewed on: 10th September 2021
Jo 's avatar
Jo

Reliable, helpful, low cost.

5
Animal friends are cheaper than a lot of other insurers and they give lots of advice on looking after your pet. Reviewed on: 10th September 2021
Chez's avatar
Chez

Great pet insurance

5
Animal friends are a reasonable cost pet insurance company that also donate to charity. I have no doubts about recommending them for this award Reviewed on: 10th September 2021
kate Matthews's avatar
kate Matthews

Fabulous prices

5
Fantastic prices and fab website Reviewed on: 10th September 2021
Carole Dowden's avatar
Carole Dowden

Review Animal Friends: Pet insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill