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Animal Friends: Pet Insurance reviews

4.74
Based on 637 reviews, last reviewed 9th Jun 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
6%
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2%
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0%
See only 1 star reviews
3%

Latest highest rating:

5

Been with animals friends for 7 years now , 6 years... Been with animals friends for 7 years now , 6 years in I had to make claim for my dog after an accident, so easy to apply was complete within a matter... Read more Reviewed on: 9th June 2025
Lisa t's avatar
Lisa t

Latest lowest rating:

1

Terrible Paid insurance for years. My dog was put to sleep recently - tried to claim of insurance & told not possible to claim as my dog was over 8yrs old !!! Reviewed on: 9th October 2023
Kerry Hasson 's avatar
Kerry Hasson

About this product

It’s always wise to check customer reviews before taking out a new pet insurance policy to be confident that the provider is reputable. We gather Animal Friends pet insurance reviews to help you make an informed decision.

Animal Friends offers pet insurance for dogs, cats and horses. There are a variety of policies available for each animal type, such as Accident only, Lifetime cover and more. Animal Friends offers specialist policies for older pets, as well as kittens, puppies and foals.

Are you considering Animal Friends as your insurer of choice? Take a look at our Animal Friends pet insurance reviews to gain valuable insights into the provider and its policies. Find out how satisfied customers are and whether they would renew their policies. Learn about the customer service and claims process. Reading customer reviews can help you feel confident that your pet is well protected.

Have you ever held a pet insurance policy with Animal Friends? Share your experience with our Smart Money People community. Which animal did you insure, and which level of cover did you select? Why did you decide to insure with Animal Friends? If you've made a claim on your policy, how well was it handled? Whatever your experience, leave an Animal Friends pet insurance review today. Together, we can help others like you make better financial decisions.

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Animal Friends Pet Insurance reviews (637)

Pawesome

5
I've used Animal Friends for many years and they are great. Their claims process is swift and smooth leaving very little for the fur-mum/dad to do - which is exactly what you need when you have a sick puppy (or other fur baby) who needs your attention, and not focusing the paperwork. Reviewed on: 10th September 2021

Best animal insurer I have ever found

5
Good cover options at very reasonable rates and helpful website. Reviewed on: 10th September 2021

Best informative pet insurance

5
Whenever I’ve needed information regarding my little Yorkie Animal Pet Insurance and Joii Vets are my first port of call. Reviewed on: 10th September 2021

First insurer and will be sticking with them!

5
It was my first time insuring my dog and they were very thorough with explaining things and giving me all of the information i needed Reviewed on: 10th September 2021

Excellent value

5
Best value for money that I could find & I've searched quite a bit. Reviewed on: 10th September 2021

New customer review

4
Hopefully I want have to claim, but the insurance seems good value Reviewed on: 10th September 2021

Every pet should have one.

5
Always good to have someone that has you and your pets interest at the heart of what they do. Reviewed on: 10th September 2021

very good

5
Very good service - unlike most insurers they keep in touch and provide regular useful updates and handy tips. Reviewed on: 10th September 2021

Outstanding service

5
Very professional company. Pay vets directly and quickly - when your pet is ill you are under a lot of stress so you don't need problems with your insurance company - these guys are brilliant, helpful, efficient, fantastic. Reviewed on: 10th September 2021

mrs mrousseau

5
best value for money was paying a lot more with other companys Reviewed on: 10th September 2021

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