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Animal Friends: Pet insurance reviews

View other Animal Friends products
4.66
Based on 644 reviews, last reviewed 2nd Oct 2025
75% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
6%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
3%

Latest highest rating:

5

Helpful, friendly and easy to understand information... Helpful, friendly and easy to understand information and policies. Reviewed on: 2nd October 2025
Victoria S's avatar
Victoria S

Latest lowest rating:

1

£50 a month premium got me £11 back on a £491 claim Be very very careful of the small print. Our dog had to be put down due to old age. Let me be clear that no amount of money could replace her. We didn... Read more Reviewed on: 29th September 2025
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MP
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About this product

Animal Friends Pet Insurance offer policies to cover dogs, cats and horses.

Your vet can submit your claim and Animal Friends will pay them directly. There’s an online account to help manage your policy and claims on the go and you get access to exclusive discounts and offers.

Animal Friends Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Animal Friends Pet Insurance before, you can also leave a review and share your experience.

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Animal Friends Pet insurance reviews (644)

If all insurance companies were this good

5
I had to make a claim for my dog and Animal Friends made the process really easy Reviewed on: 10th September 2021
Iain Macpherson's avatar
Iain Macpherson

Great insurance and helpful friendly staff

5
Cant fault them one bit! Thankful to be with such a great insurance Reviewed on: 10th September 2021
amandakilla1@hotmail.com's avatar
[email protected]

Animal friends. Simply the best

5
Animal friends are the best insurance company I’ve ever come across. I’ve never had to shop around for cheaper insurance because they don’t hike their prices up every year. They also don’t charge any phenomenal admin costs for change of address etc. None at all. Just a small premium to pay for the knowledge that my little ones will be well cared for if anything unfortunate should occur Reviewed on: 10th September 2021
Lynwen Rees's avatar
Lynwen Rees

Very impressed

5
I love the way joli vets works I’ve used them once as my dog had a tick and the vet had a good look at it on web cam and directed me on how to remove it I was very impressed Reviewed on: 10th September 2021
Denny Jacko Jackson's avatar
Denny Jacko Jackson

Not just insurance but a donation to animal charity too

5
Been with Animal Friends for some years now, originally chosen for value for money and the donation to charity. We see no reason to change! Reviewed on: 10th September 2021
Sue Cook's avatar
Sue Cook

Great choice for pet insurance

5
Good quality pet insurance from Animal Friends. Their staff are friendly & helpful. It is a straightforward process which is why we’ve been with them for years! Reviewed on: 10th September 2021
Zoey Taylor's avatar
Zoey Taylor

the best insurer for pets

5
all good so keep up the good work for all the people who put their trust in you and get the help that they really need if their pet or pets get sick we all believe in your support Reviewed on: 10th September 2021
terry's avatar
terry

Pawesome

5
I've used Animal Friends for many years and they are great. Their claims process is swift and smooth leaving very little for the fur-mum/dad to do - which is exactly what you need when you have a sick puppy (or other fur baby) who needs your attention, and not focusing the paperwork. Reviewed on: 10th September 2021
Laura's avatar
Laura

Best animal insurer I have ever found

5
Good cover options at very reasonable rates and helpful website. Reviewed on: 10th September 2021
Jeffrey Pullin's avatar
Jeffrey Pullin

Best informative pet insurance

5
Whenever I’ve needed information regarding my little Yorkie Animal Pet Insurance and Joii Vets are my first port of call. Reviewed on: 10th September 2021
Irene Wright's avatar
Irene Wright

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