Write a review

Go to business site

ANNA: Business Account reviews

Name: Business Account
Rating: 4.8 (415 reviews)

View other ANNA products

4.76

Based on 415 reviews, last reviewed 25th Jun 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Been with Anna six months or so. Been with Anna six months or so.easy to register.any queries answered promptly and efficiently.very easy to use. Reviewed on: 18th April 2025

Latest lowest rating:

1

A Nightmare for My New Business - AVOID AT ALL COSTS! As a new business, choosing ANNA Money was a colossal mistake. My business account was blocked for a shocking 13 days immediately after receiving init... Read more Reviewed on: 25th June 2025

Read all reviews See your review

About this product

ANNA Money provides business accounts designed for UK small businesses, freelancers, and creative professionals. The service emphasises a quick setup process, allowing users to open an account in under 10 minutes.

Key features include a business debit card, virtual card options, instant payment notifications, and expense management tools.

Are you an Anna customer? Leave your review on Smart Money People so customers like you can make better financial decisions.

ANNA Business Account reviews (415)

Review of the ANNA, Business Account:

Horrendous

After setting up a new Ltd I was offered an account with Anna. I opened it, all nice and straightforward. Monies credited. Only after funds were going into my account did the inquisitions start. I have forwarded as much as I have, I do not have all the info they require and have told them this, some of it is not relevant and this things are inherent with only this bank and not required by others which suggests that its an internal policy to require these specific things. They have now frozen my account and it remains frozen with my business funds in it and no access to be able to use or make business decisions. I am being treated like a criminal although I believe that this country people were innocent until proven guilty and of course I am guilty of nothing. They can not articulate what they suspect I am doing which would jeopardise mine or anyone elses financial security. And the reason for this is that no reason exists, I am just not able to provide what they need and now having experienced the diabolical care from them over there faceless soulless app I do not want to bank with them any further. I have asked them to close the account and return the funds if they have any concrete reason why I am doing anything unlawful, but they will not. I have asked for them to call me as I am not getting replies by the chat as they have nothing more to say. The fact is that my business funds are now being held hostage for as long as they feel they want to take. This has huge repercussion but they do not seem to care, hiding continually behind flimsy excuses for why they can not do anything. It seems that it is acceptable if they can not perform certain things but the fact I can not supply these bits of information means they can abuse their power. They are ignoring all requests. I was not advised what information I would need to provide when I set up the account and only found out retrospectively. Ultimately the money they are holding is mine so I am suggesting they either make and allegation or close the account as at the moment I am being punished for nothing Reviewed on: 12th November 2023

Fantastic Customer Service

If I ever have issues, I pop a note in the search bar & someone always gets back to me within seconds. It's not a generic message either; I can ask a 'complicated' question & they answer like humans should. It's so easy to use, invoicing is no problem & paying in/out is a breeze. They'll always check the merchant you are paying & let you know if there's anything wrong BEFORE your payment is made. Have been using them nearly 4 years now & wouldn't use anyone else. Reviewed on: 4th March 2025

Reliable and secure.

Reliable and secure. The App can be a little clumsy to use, but is fine once you get used to it. Reviewed on: 26th February 2025

It’s was Anna that told me about their deal which wa...

It’s was Anna that told me about their deal which was much better than my previous account with Tide who increased their charges. It has been a very good move now I get paid in about 25 hours instead of a week Reviewed on: 24th February 2025

Banking is helpful and friendly

What I like about the bank is that when you are chatting to the bank it don’t look like you are chatting to the bank it fell like a friend and very friendly and helpful Reviewed on: 24th February 2025

Great fast actions .

Great fast actions . Good customer service Reviewed on: 23rd February 2025

Intuitive app, 5* customer service.

I love the invoicing tool and chat function, makes everything so easy! Using the pay as you go account has helped me understand when and how to best upgrade my account. I had a technical issue (with my phone not the Anna app) and customer service was excellent and problem solved in under 10 minutes! I wouldn't bank anywhere else! Reviewed on: 21st February 2025

I’m self employed and need something ease and low c...

I’m self employed and need something ease and low cost to keep my number in good health, ANNA come as a glove fits perfect in my needs. Easy to make and receive invoices and keep track on it. The charter on app make so easy, as soon I have any questions regarding my account I just tape in and in second I have an answer. Great service Reviewed on: 18th February 2025

User friendly and great for organisation of finances!

ANNA is the first and only business account I have and it’s been so straightforward and easy to use. I love the feature where I can screenshot my receipts and add them to the transactions. ANNA has really helped me keep track of my business finances Reviewed on: 17th February 2025

They are super helpful and very quick to respond.

They are super helpful and very quick to respond. I also love the way my app meows when I make a payment Reviewed on: 14th February 2025

Been with them now over 3years a brilliant bank

Been with them now over 3years a brilliant bank Reviewed on: 14th February 2025

Alternative products

Business Banking
from Triodos Bank 4.91 from 315 reviews
Business Banking
from Aldermore 5.00 from 3 reviews
Business Banking
from Habib Bank Zurich plc 5.00 from 1 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub