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ANNA: Business Account reviews

4.77
Based on 456 reviews, last reviewed 6th Feb 2026
3900% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
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4%

Latest highest rating:

4

I have 2 business accounts with Anna. I have 2 business accounts with Anna. The charges are reasonable , sometimes it is a bit clunky and not that intuitive but they always get back to you... Read more Reviewed on: 6th February 2026
Carolyn H's avatar
Carolyn H

Latest lowest rating:

1

ANNA cannot be trusted ANNA is a great idea but they cannot be trusted and does not comply with basic regulation and business ethics. They make misleading advertisements wit... Read more Reviewed on: 29th January 2026
Carl G's avatar
Carl G

About this product

ANNA Money provides business accounts designed for UK small businesses, freelancers, and creative professionals. The service emphasises a quick setup process, allowing users to open an account in under 10 minutes.

Key features include a business debit card, virtual card options, instant payment notifications, and expense management tools.

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ANNA Business Account reviews (456)

Review of the ANNA, Business Account:

Banking with ANNA made my life easy.

5
Many times I needed assistance, always there for me , never been more grateful ,I enjoy banking with ANNA it’s simple and easy. Thank you again for your help and support. You are the best bank ever . Reviewed on: 30th January 2025

Simple and easy to use.

5
Simple and easy to use. The dashboard for desktop users is elegant and straightforward when it comes to checking balances, doing taxes (VAT), and issuing invoices. Chat is great on the phone but is still not available for desktop. Reviewed on: 29th January 2026

Excellent Bank

5
ANNA is a excellent banking service with superior customer service. Always there to help 24/7 with easy access to your account and all details related to it. The app gives you access to statements at the touch of a button and security for transactions is excellent. Overall I would recommend this bank to anyone. Reviewed on: 29th January 2026

Plain English not jargon

5
ANNA makes organising our bank account much simpler in plain English no banking jargon Reviewed on: 29th January 2026

ANNA are trustworthy, helpful, efficient.

5
ANNA are trustworthy, helpful, efficient. I'm confident that they value me as a customer and have my best interests at heart. Reviewed on: 29th January 2026

Very simple and easy to use with being able to provi...

5
Very simple and easy to use with being able to provide and stir receipts for every transaction makes life so much easier Reviewed on: 29th January 2026

I have been with ANNA for just over 4 years and it h...

5
I have been with ANNA for just over 4 years and it has been seamless. It’s like having a personal accountant there when you need to ask a question. Effortless invoicing, so easy to chase monies. My customers think I have a lady in accounts called ANNA!! I have compared other banks and none compare to the services available with ANNA Reviewed on: 29th January 2026

Meowing debit card

5
Really great that the team are available 24/7 to answer questions via the online chat… also really like the meowing debit card thanks Reviewed on: 29th January 2026

ANNA cannot be trusted

1
ANNA is a great idea but they cannot be trusted and does not comply with basic regulation and business ethics. They make misleading advertisements with clear ASA/CAP breaches, cancel plans without notice in breach of regulation and their own T&Cs when you raise complaints, don't comply with DSAR reviews and blatantly lie in their responses. ANNA is a great idea just very poorly executed - which erodes trust in them and their services. Reviewed on: 29th January 2026

By far the best banking app on the market

5
ANNA is by far the best piece of software I have ever used. Literally no nonsense, has everything you need, they're constantly developing. The app is so convenient, customer support is out of this world. I wish they had personal accounts too, not just business. I would switch to them in a heartbeat. Reviewed on: 29th January 2026

Simple, fast and ideal for small businesses

5
ANNA has been a solid choice for our business banking needs. Account setup was quick and straightforward, with no unnecessary paperwork, and everything is easy to manage through the app. Payments, transfers, and card management are intuitive, and the automated features (like expense categorisation and reminders) save a lot of admin time. For small businesses and startups, it’s especially useful as a low-friction alternative to traditional banks. Support has been responsive when needed, and pricing is transparent with no nasty surprises. While it may not replace a full high-street bank for more complex requirements, for day-to-day business banking it does exactly what it promises. Overall, a reliable, modern solution that makes running a business a bit simpler. Reviewed on: 24th January 2026